Feature to export memory dump
Hi Team,
In the PAAS portal, we can download database, and logs for any environment. Similarly, can we have an option to download memory dump with time range selection for any environment?
Most of the time, the cause of timeout, and other unknown errors is custom code or data. It's useful for the customer for their initial investigation of such issues.
I can see a similar tool is developed by the Optimizely team and it is compatible with IIS but not with the DXP environment ( Linux https://github.com/episerver/DeveloperTools/tree/master
Can you please check the possibility?
Vinit Gavankar
shared this idea
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Zach Brilhart
commented
I am an application support engineer and it can be near impossible to get a memory dump from an app service instance at the exact moment an issue occurs. There should be a way for instance, to automatically get a dump when there is high response time on an instance. It is important that the dump be taken from the correct instance, as frequently issues may occur on a subset of instances.
We need these dump files to identify and solve problems like site downs.