Prompt users to review due dates when a completed workflow step is reopened
When a completed workflow step is reopened, CMP keeps its original completion date as the new due date. If that date has passed, the step shows as overdue immediately, and later steps keep dates based on the original completion. Users have to remember to reset the dates by hand, which distorts overdue reporting and leaves later step owners with unrealistic deadlines.
We’d like CMP to prompt the user at the point of reopening, using the existing date-change dialog. This could pre-fill a new due date (today plus the step’s configured duration in business days) and offer to apply the change to later steps. This matters most to organisations with cyclical review processes, such as regulated industries where content returns to stakeholders or is sent back by an approval step.