Show/Hide logic for Work Request forms
We would like the ability to show or hide different fields in a Work Request form based on a user selected drop down.
For example, if a user selects Website Update from the Request Type dropdown, only fields in section Website Update would display and all others would be hidden.
In current state, you can choose to jump to a certain section, but other sections remain visible so the jump logic doesn't provide much value as users still have to scroll past irrelevant sections of the form to submit it. I did confirm with one of the IT engineers there is no way to execute this desired functionality with the currently available form logic.
Ashlee Rispo
shared this idea
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Steven Kim
commented
Having the ability to show/hide different sections would be incredibly helpful for web update requests. We'd like to keep a work request form for CMS updates to a single form, and having to alert users to ignore lower sections of forms for different types of updates is not very user friendly and can cause confusion.