2 results found
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DXP support for alerts
The scenario for usage is to add monitoring to be able to react swiftly on production issues and support our partner customers.
This gives both us partners and Optimizely more enviroment insights which results in more stable environments and happy end users and thereby customers.
Some examples to mention a few scenarios:
Response times in checkout
High error rates
Failing external calls
Slow response times external services
Slow response times servers
Failing endpoints
Asp.net core threading issues
High cpu on web fronts
High cpu database
SQL locks
SNAT issues
Anomalies in traffic or exceptions after deploysBest Regards / Jakob
4 votes -
Scan and Communicate Production Misconfigurations to Customers
Today, on my call with Wex, we came across a caching issue that I wanted to see if we could scan for potential cross-customer issues and generate a report on to help customers improve their performance.
Wex basically had a copy/paste "bug" in their configuration that came from documentation that likely every customer is using. It's likely that it's been misconfigured across many customers.
You can see here the documentation shows 1 minute as the cache duration. In many cases this should be set to 10 or 20 or 30.
https://world.optimizely.com/documentation/Items/Developers-Guide/Episerver-Commerce/9/Caching/
Is it possible to get someone in RE or…
1 vote
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