Restore access to SendGrid
Before CMS 12 (and/or Commerce 14, DXP customers had access to SendGrid to log in directly at Sendgrid to see statistics on emails sent, bounce rates, open rates etc. This access was revoked as clients upgraded and the DXP environments were switched out.
Emails are fundamental for any commerce solution and I don't see any justifiable reason that DXP customers shouldn't at least have read-only access to SendGrid directly to self serve information on their email deliverability health.
5
votes
Jacob Pretorius
shared this idea