Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
over 1 year ago in Content Management / Content Manager 1 Planned

Clear CDN Cache Added To API / Powershell

Common deployment pattern within the DXP when using Azure Devops or another CI/CD system. Deploy package Clear CDN in Pass Portal Ideally having to manually login to do this step shouldn't be required. Can we get the CDN clearing added to https://...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 2 Planned

Automatically Close Work Request

When we complete the tasks we've created from a work request, it would be great if that would also mark the work request itself as completed. Right now, we have to remember to go back to the request and manually mark it complete. If we forget (whi...
10 months ago in Content Marketing / Requests 2 Planned

On Hold Status

There are times when our team needs to reprioritize work quickly. That means we might be in the middle of one project, but need to temporarily pause on work to accommodate a new need. Adding an "on hold" task status would allow us to designate the...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Planned

Clearing a single URL from the CDN cache

We would like the ability to clear a single URL in the CDN cache. When images and documents are replaced in globalassets it takes up to 12 hours until the correct file is available. While a work around of clearing all the cache is available, that ...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 6 Planned

Image Meta Data

During the development of our site, we have had some back and forth regarding images from the CMP (Welcome) DAM. In modern web development, all images must have an Alt Text and explicit width and height in the markup: https://www.w3.org/WAI/test-e...
3 months ago in Content Marketing / DAM/Library 0 Planned

Helper Text at Field Settings

Adding Helper Text (guidance for end-users on how/why to use a given field) at the template is useful, but setting it up and managing it on each template is time-consuing. We'd like these tips to be available at the field settings level to save ad...
4 months ago in Content Marketing / Settings + Configuration 0 Planned

ODP --> Microsoft Dynamics Marketing Integration

Sync ODP Segments and data to Microsoft Dynamics MarketingReceive ms dynamics marketing campaign events back in ODP
11 months ago in Integrations 1 Planned

Salesforce CRM <> ODP Integration

Send data from Salesforce CRM to ODPSend segmented customer data from odp to SFDC
11 months ago in Integrations 0 Planned

Database Audit Logs for Compliance

Could you please consider to add a new section with in the PaaS Portal (preferably under the "Troubleshoot" section) that can be used to view the DB access logs, that contains details such as, Who access the DB and when ? and What actions are carr...
over 2 years ago in DXP Cloud Platform / Data management 3 Planned