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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Mandrill App integration

In ODP we have built-in Mailchimp integrations, and Sendgrid is available for non-EU markets. However, many companies that use Mailchimp also use Mandrill for transactional emails. So it would be very fitting to also provide a built-in integration...
almost 2 years ago in Data Platform App 0

Ability to honor a Project the user is in when getting search results

Our client would like to be able to test content that is within a Project in the Search results on the site before having to publish that content. Right now they use Projects when adding new content/content updates to the site. They would like to ...
11 months ago in Search & Navigation 1 Will not implement

Use Fields as Placeholders in Brand Templates

Allow the usage of Text Placeholders within Brand Templates to reuse Task or Campaign Fields/Attributes.

Is there a way (or a tool) to get an overview of who has access to the DXP Management Portal (other then asking support)?

As an administrator I want to be able to create an overview of staff that has access to the DXP Management Portal in our organization.
11 months ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Add possibility to increase/decrease Timeout (etc.) Settings in Bulk-Index method

Products EPiServer.Find: 13.4.4 CMS 11.20.6 .NET 4.8 Background In a scheduled job we are running the method: BulkResult Index(IEnumerable objectsToIndex); Lately we receive a whole lot of: EPiServer.Find.ServiceException: The operation has timed ...
almost 3 years ago in Search & Navigation 1

Edit Link dialog - swap order of fields

There are hard-coded input fields in the Edit Link dialog that should swap positions. Link Title should precede Link Name/Text.
11 months ago in Content Management / Editing 0

RMA Destination Email

Currently you can only have one email address for the RMA Destination Email. We have 28 locations. It would be nice if you could build rules saying depending on which branch the customer selects, the email then goes to that branches email address....
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Recommend other things as well as products and content

As a customer using Intelligence Cloud, I want to be able to recommend personalized promotions, to drive more revenue. Motivation - This would be something that our Commerce customers would be interested in, in terms of which promotion to actually...
almost 3 years ago in Data Science 0 Future consideration

Ability to apply behaviours and filters in Real Time Segments

We would really like to be able to apply behaviours and filters in Real Time Segments, could this be considered for the ODP roadmap
12 months ago in Data Platform App 0

Integration with MS Dynamics CRM

bi -directional sync of records/segment details so they can leverage our identity resolution capabilities. This is needed by customer, Convatec, but probably many others too.
almost 2 years ago in Integrations 0 Investigating