Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Enable prerendering of PLPs and PDPs with prerender.io

Our Product Listing Pages and Product Detail Pages have separate SEO templates being served to Googlebot, and almost all of the content is missing/broken/unformatted in those separate templates, which substantially hurts our organic traffic. Recre...
over 1 year ago in Content Management / Technical 0

AI Auto-tagging for DAM assets

It would be a massive time saver if our marketing assets (Images/video etc) could have tags/keywords automatically added on upload. AI tools like Imagga can tag content without me needing to manually tag. Maybe we can also have a pre-populated lis...
over 1 year ago in Content Marketing / DAM/Library 1 Future consideration

Timeline, Calendar, and Board View In Campaign Page

We would love to be able to access timeline, calendar, and board views in campaign window, with these views showing the timeline & calendar for that specific campaign only. This would eliminate clicks, particularly when presenting the campaign...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Make Task Mandatory in Campaign

There are scenarios where a workflow (strict) is not required but a task needs to be completed as a stand-alone item as part of a campaign or process. e.g. "Book Event". In addition to preventing a campaign from completing, I'd like to be able to ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Make Asset Group names selectable from dropdown

As a Commerce content editor I would like to select the asset group names from a drowdown list of preconfigured names, rather than having to remember to write the right group names every time I add a new asset to a piece of Commerce content. It co...
over 1 year ago in Customized Commerce / Catalogs 0 Gathering interest

Introduce formatting into comments section

Introduce formatting into comment sections (enabling rich text field capabilities)
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Copy one page, do not include all children (and children to children)

Sometimes editors want to copy a page and paste it in another part of the structure. When you copy a page, and the page has children, all children will also be a part of the paste. To make this possible to copy only one page, perhaps extend the me...
almost 2 years ago in Content Management / Editing 0

Easier cleanup of unused blocks

Maintaining the number of blocks is important to editors. When using Powershell module you can get a list of blocks that are not in use so editors can maintain content on the site. The problem is that blocks that are located in "For This Page" fol...
almost 2 years ago in Content Management / Editing 0

Ability to apply behaviours and filters in Real Time Segments

We would really like to be able to apply behaviours and filters in Real Time Segments, could this be considered for the ODP roadmap
11 months ago in Data Platform App 0

On-page comparison tool improvement

When comparing a submitted version of a page to the published version of a page, it would be helpful to have an indication of what content has been added, edited, or deleted. Currently we need to eyeball it to see what the submitter has changed an...
over 3 years ago in Content Management / Collaboration & Approval 0