Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1776

Allow for Search Stemming

There is no way to create stemming attributes for search. Meaning: if I want to return results for the word "accounting" but not "account", I cannot create a way to use the full term of "accounting". Other examples include ability to restrict sear...
over 1 year ago in Configured Commerce / Search 1 Gathering interest

Allow Search Redirects to go to External sites

We would like to be able to take customer search terms (ex: jobs, careers) to go to an external job listing site. Currently Opti only allows you to direct searches within the existing platform, so that a workaround causes the user to make multiple...
over 1 year ago in Search & Navigation 1

Add Seach Within Query to Data Layer (for Analytics)

We're able to track queries entered into the main Site Search bar via Google Analytics (and Opti Analytics), however, the Search Within keywords are not able to be tracked. The API call within the main Site Search separates the keyword entered in ...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius / Search 1 Gathering interest

Cookie security issues

Currently we are facing of some cookie missing attributes scans. The cookies are coming from optimizely, and we cannot change them. EPiStartUrlKey and epiStateMakerThis is an issue, as we cannot fix this, and the security scans are yelling at us.B...
11 months ago in Web Experimentation / Security 0 Will not implement

Create a way for filters to generate SEO-friendly URL

We noticed that the URLs generate with the attribute ID instead of the attribute value, making it very difficult to know which filters are most popular in analytics. Is it possible to make the filter URL more SEO friendly and include the name? Tha...
over 1 year ago in Commerce Analytics 0

Allow tasks (without a campaign) be visible or editable to a team or org

Currently if a task is part of campaign then it is visible to our entire org. Admin config setting allows Campaigns and tasks under it to be VIEW only or Editable to entire org or a team. Similar functionality is requested for tasks which are not ...
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Annotate on Brief Templates

We would like the ability to annotate on brief templates in order to better facilitate collaboration. There are times when we don't actually want to change any values, but to have a discussion about them instead. The comments space is not ideal be...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Connect dam as a remote server on a mac/pc

In finder/explorer on a mac/pc you can view remote files on things like dropbox and onedrive. It would be amazing if we could see all our DAM files locally on a computer, even if you click on the file and it would just open in a browser, that woul...
11 months ago in Content Marketing / Integrations 0

Allow user to replace image from desktop in Library Templates

Currently, if a placeholder image is added to a Library graphic template, the user that selects that template only has the option of choosing files from the library to swap out the placeholder block. They should be able to upload a file to fill a ...
11 months ago in Content Marketing / DAM/Library 0

Toggle On and Off Scanning Feature

We would like customers to be able to have the ability to not have to hit "tap to scan" after scanning every item. It slows down the process for many customers. The ability to toggle on and off this feature would be fantastic.
over 1 year ago in Commerce Mobile App 1 Will not consider