Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1574 of 1574

Ability to restore websites

When a website is inadvertantly deleted we'd like the ability to be able to restore it
over 1 year ago in Configured Commerce / Technical 1 Will not consider

Visitor Groups - need possibilty to add name to Personalized Group

As a content editor I need to possibility to add a name to the Personalized Groups when using visitor groups. As it is now, you have to open each personalized group to check what it contains. Waste of time! See fx the attached where you have five ...
over 3 years ago in Content Management 0

Set Step Duration to Hours (in addition to days)

Suggestion for step duration option in the Workflow template: Update to allow for smaller time increments than 1 full day/in business days. We can't use this function because many of our steps are assigned the same day as other steps. It would sav...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

PIM should allow for Automated Exports to various systems (Automated CSV, TXT, Excel)

The PIM system should allow Users to schedule exports of data to other places than Optimizely B2B Commerce. There should be options to schedule the jobs from within the PIM so data can go to other web systems. It would be up to those other systems...
over 1 year ago in PIM 1 Gathering interest

Ability to Create Campaign Template in Templates Section of Admin panel

I would like the ability to create campaign templates from the same place we create Work Request Templates. Creating a live campaign, making it into a template, then archiving it in the Plan view is a pain. I would also like to be able to edit Cam...
10 months ago in Content Marketing / Settings + Configuration 0 Future consideration

react-sdk does not have a method to flush queue without closing tabs

the only way to flush the event batching queue is to close the instance. This is way too rudimentary and inflexible for power users. Please let us in on low level api on when and how to flush the queue. also consider to adjusting use `pagehide` in...
10 months ago in Integrations 2

Make "x" easier to click in notifications

Sometimes it can be difficult to click the "x" in notifications as it can be obstructed by the scroll bar, or finnicky to hover over.
10 months ago in Content Marketing / Notifications 0 Future consideration

Surprise Logout

Web Users are logged out with no warning. Their pricing changes to Guest pricing and they loose access to some of our products. I sure would like to see a window that says “You were Signed off” with the option to single click to sign back in and c...
over 2 years ago in Configured Commerce / Misc. 2 Gathering interest

Custom components search in the CMS

Search (EPI FIND) does not seem to be working when we try to search the contents in the asset pane. See attached screenshots. Can we have the option to add custom components search in the CMS, please?
over 2 years ago in Content Management / Content Manager 0

Inventory visibility

1. Have the option to show inventory on the app and not the site and vice versa2. Have the option to show inventory at the account level vs overall to all
10 months ago in Configured Commerce / Catalog & Assets 1 Investigating