Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1796

Add project_id to events

Please consider the idea to add a project_id field in our events: https://docs.developers.optimizely.com/experimentation-data/docs/experimentation-events-data-specification
9 months ago in Experimentation Analytics / Data Import / Export 0

Add descriptions and remarks to Options classes

Some Options classes or their new properties is not having descriptions, which makes it confusing and hard while configuring the CMS. For example: ActivityOptions, UIOptions, ProjectUIOptions, TelemetryOptions.
9 months ago in Content Management / Technical 0

Make it possible to filter on customer email when customer name doesn't exist

We want to filter subscriptions on a Customer Email however it doesn't work for subscriptions without a Customer Name. It works for subscriptions with a Customer Name.
9 months ago in Customized Commerce 1 Already exists

Add Text option gives a rich text field but doesn't allow upload image

In the template settings for briefs, we have an option Add Text. This option gives you a rich text field but doesn't allow uploading image in it. Had a chat with Saquif and Zahid on this and it seems the text field is there for the instructions. I...
9 months ago in Content Marketing / Settings + Configuration 0

Add Clover as a Payment Gateway

Our customer is looking at changing the payment gateway they want to use to accept credit cards. One provider that is now being shortlisted is clover, but they are not supported OOTB. Could it be possible to add them?
over 1 year ago in Configured Commerce / Integration 0

Unzipping uploaded files

When uploading a zip file (or any other compressed file like a tar file), we'd like the option to unzip this in the folder from the action menu. This would make uploading a bunch of folders and files a lot faster, as you're uploading them compress...
over 1 year ago in Content Management / Asset Management 0 Future consideration

Logic in workflows

We would like the ability to add logic in workflows.
over 1 year ago in Content Marketing / Settings + Configuration 1 Future consideration

Review and approval via email

We would like the ability for our leaders to view content and approve it via email. They would get an email with a copy of the content and be able to approve (not make edits) by clicking a button the email that signifies their completion of their ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ability to update the publishing date

We would like to be able to update the publishing date as it's restrictive against SEO efforts where users need to update the publishing date when refreshing content.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Allow LookUp for CustomerUser Profiles

Our partner, experienced an issue with the Customer who has a business case where thousands of User Records, have up to 10k Customer Records assigned, which results in over 3.5M entities for the User to Customer mapping. Currently there is no Enti...
about 2 years ago in Configured Commerce / Admin Console & Import/Export 0 Investigating