Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Ericsson: Need an API with all end points needed in order to pull correct data of their usage of the platform.

On item #7 below please find attached file where you will find comments on the current API and .csv exports. We would preferably need an API with all end points needed in order to pull correct data of our usage of the platform.Please see sheet 'Fi...
8 months ago in Content Marketing 0

Archive old projects automatically

Automatically archive projects that have not been used for a certain amount of time.
almost 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Listing Page for Projects

As a user I want to see a page listing for all projects in my CMS, both for me and other users across my business. I want to be able to search for projects as I have a large number.
almost 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Add project_id to events

Please consider the idea to add a project_id field in our events: https://docs.developers.optimizely.com/experimentation-data/docs/experimentation-events-data-specification
8 months ago in Experimentation Analytics / Data Import / Export 0

Add descriptions and remarks to Options classes

Some Options classes or their new properties is not having descriptions, which makes it confusing and hard while configuring the CMS. For example: ActivityOptions, UIOptions, ProjectUIOptions, TelemetryOptions.
8 months ago in Content Management / Technical 0

Make it possible to filter on customer email when customer name doesn't exist

We want to filter subscriptions on a Customer Email however it doesn't work for subscriptions without a Customer Name. It works for subscriptions with a Customer Name.
8 months ago in Customized Commerce 1 Already exists

Add Text option gives a rich text field but doesn't allow upload image

In the template settings for briefs, we have an option Add Text. This option gives you a rich text field but doesn't allow uploading image in it. Had a chat with Saquif and Zahid on this and it seems the text field is there for the instructions. I...
8 months ago in Content Marketing / Settings + Configuration 0

Multi OpenID SSO Client

Multiple Optimizely B2B Commerce customers have told us they would like to offer their customers the ability to connect to their e-com using SSO. As they have customers in the thousands and that some customers might use similar identity services, ...
about 2 years ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Enhancing PIM with Sorting Option for Numbered Assets Associated with a Product

Currently, Opti Product Information Management (PIM) system allows users to associate multiple assets with a product. These assets could include images, videos, documents, and other multimedia files. However, there is a need to improve the Opti PI...
over 1 year ago in PIM 0

typescript type of datafile from '@optimizely/optimizely-sdk' is not specific enough ("string | object")

Here is the snippet we use: import type { Config } from ' @optimizely/optimizely-sdk '; type OptimizelyDatafile = Config[' datafile ']; When you import the type, you can see its string | object which is clearly not good enough for the object type,...
over 1 year ago in Integrations 0