Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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No Bid and Lead Time option for RFQ

The Sales Quote feature should have an option to No Bid a line. For items that are quoted, there should be a field for lead time as the lead time will likely change in an RFQ scenario.
7 months ago in Configured Commerce / Self-Service 1 Gathering interest

Search - Boost/Bury products for a specific TERM

Today boosting/burying is sitewide and can have unintended consequences Instead being able to boost/bury items within search results would be more effective..
almost 4 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Allow Saved Carts for VMI/Inventory Management solution

We have customers using the VMI/Inventory Management piece of the mobile app. The current flow only allows for order submission. We are hearing that they would like the ability to save the cart and come back to it. Even picking it back up on the d...
7 months ago in Commerce Mobile App 1 Gathering interest

Allow Sales Manager to create quotes on behalf of a customer

Sales reps can create a quote on behalf of customer, but Sales Manager cannot do that. Sales Managers often work as backups to their Sales Reps - if a Sales Rep is out of office there should be a 2nd person able to create quotes.
about 1 year ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Product Order History Visibility in PDP

As an eCommerce Manager - I want to show my Customers how many of a Product they have ordered in the last year, as well as the average monthly order amount.
7 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Export option for Order and Invoice History

Customer would like to be able to export order history and invoice history into an excel spreadsheet
almost 2 years ago in Configured Commerce / Self-Service 1 Gathering interest

Apple Pay Support

Please add Apple Pay as a Payment Gateway Submitted on behalf of customer, based on ticket 28493
almost 4 years ago in Configured Commerce / Integration 0 Gathering interest

Ability to add column of placed by username and filter, on order history page in admin panel

Problem: In the admin panel, if you navigate to sales section and go to the cart history page, you can add several columns to see that particular data in the table. One of these is the placed by username column and a filter for the same on top.If ...
almost 2 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

Promotion Engine: allow to limit promo code usage by email address, even if not a registered user

As a Promotion Manager, I want to be able to limit the use of a promo code by email address even if they don't have a registered account.
almost 4 years ago in Customized Commerce / Promotions 0 Gathering interest

RFQ Notifications Sent to the User instead of Ship To/Bill To Contact

It makes no sense for a buyer to submit an RFQ to our business and then have our reply sent to the email address on file for the Bill To or Ship To. Each Bill To or Ship To will likely have more than one buyer supporting it. In many cases the cont...
almost 2 years ago in Configured Commerce / Orders & Payment 1 Gathering interest