Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1736

Support for images > 100MB

We have a lot of images that are over 100MB in size. They are unable to be viewed or resized in the CMP Library so it is not usable as a storage solution for these assets.
about 1 year ago in Content Marketing / DAM/Library 0 Investigating

Search - Boost/Bury products for a specific TERM

Today boosting/burying is sitewide and can have unintended consequences Instead being able to boost/bury items within search results would be more effective..
over 3 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Budget Threshold alert related notification emails are being sent to the customer months after initial notification failed.

Budget Threshold emails are being sent inaccurately. Configured Commmerce Customer previously had the budget threshold feature-requesting further review directly with Partner for this existing functionality. ENB-2730: reference for issue and advis...
over 1 year ago in Configured Commerce / Customers 4 Investigating

PIM- Editing Published Products - Keep them sell-able on site

In the current workflow if you make any changes to an item or group of items. The status changes to "Ready for Approval" and removes the item from the web. If a customer was looking to purchase this item and a change was being made this would remo...
over 3 years ago in PIM 2 Already exists

Execution Windows and Days for Integration Jobs

Our Clients often prefer to limit how often their internal systems are queried and don't see value in our integration jobs running outside specific windows or days. So we would like to see the ability to set a run window for jobs that run multiple...
over 3 years ago in Configured Commerce / Admin Console & Import/Export 6 Gathering interest

Filter on 'Status' in User & Team view

You can filter on role but not on ex Status. Why? Should be possible to filter on more things than Role.
6 months ago in Content Marketing / Settings + Configuration 0

Improve SSO implementation

Current SSO implementation is incomplete. Optimizely needs to add: - Complete debugging with popular SSO platforms. Our SSO provider is Microsoft Azure B2B. We’ve had to get two core code updates to fix issues and still have two issues that will ...
about 2 years ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Ability to customize messages about content reviews/approvals

Our workflow is that a content approver reviews and publishes content in the same step rather than sending it back to the content creator to publish. However, the message sent back to the creator says the content is "ready to publish" though it ha...
over 3 years ago in Content Management / Collaboration & Approval 0

Provide status icons for content in content area editor

When content is expired in the CMS content tree, it displays a red clock icon to indicate expired status. When editing content in "All Properties" mode references inside content areas that are expired becomes hard to spot unless explicitly switchi...
over 1 year ago in Content Management / Editing 2

Email Notifications should mention Campaign name along with Task names

A task such as "web build" can belong to several campaigns, would be better to have the campaign name along with it for clarity.
about 1 year ago in Content Marketing 1 Will not implement