Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1837

Need @ mentions in Microsoft products connected to CMP

As a marketer and someone who creates content using Microsoft Word and PowerPoint, I need to be able to @ mention others within the documents. I also need to be notified when I'm mentioned, so I don't miss feedback. It would be great to have the @...
almost 2 years ago in Content Marketing / Integrations 0 Future consideration

Dark mode

This isn't an urgent feature request, but I get headaches from looking at light mode all the time and having a dark mode would be very useful.
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Add watcher for campaigns

Currently it is not possible to add watchers at campaign level. We would like this option. Plus, that all tasks belonging to the campaign, will have the same watchers by default.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Improved Workflow Approvals

As a content editor I require parallel approval workflows and the ability to define workflows where I can e.g. skip an approver if needed, providing more detail on the reason for skipping. This will improve my effectiveness as currently we rely on...
about 4 years ago in Content Management / Collaboration & Approval 0

Update window tabs

It would be really useful if the Welcome window tabs were updated to the name of the page a user is browsing. That way people can toggle back and forth easily between different pages without clicking into each tab. I have attached a screenshot for...
11 months ago in Content Marketing / Miscellaneous 0

Full Project View

Allow for a full list view of all project details, including tasks and workflow steps. It's hard to review all the work needed for a project when having to flip between each task to see the workflow steps. Something like this: Task 1 Start Date En...
over 1 year ago in Content Management / Reporting 0

Integrating Qualtrics with Optimizely

Heeey, I'd like to submit a feature request in integrating Qualtrics with Optimizely. As we’re a user of both platforms, I believe that integrating these technologies can bring benefits to RSA. Qualtrics is a an experience management platfor...
6 months ago in Integrations 0 Investigating

Ability to save various requests as drafts

It would be great to have the ability to save work requests in Draft status. Some of the forms are long and you might realize 1/2 way through that you are missing a required field . if you could save it and come back to it, you wouldn't lose your ...
almost 2 years ago in Product Recommendations / Portal 4

Compress Workflow Builder

The interface when building/editing workflows makes it really difficult to see more than one step (the text box is unnecessarily large). I would love the ability to compress the view so I can get a better overview and move steps around quicker.
almost 2 years ago in Content Marketing / Settings + Configuration 3 Future consideration

More efficient loading of content area items

As a developer with aims for high performance, I would like the IContentAreaLoader interface to have a batch load method, to load all content area items at once, whether from inline content, cache or database. All while keeping the internal order ...
6 months ago in Content Management / Technical 1