Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1838

Add API-based translation service to Campaign

As a Customer I want to create localized campaign mailings based on any language with a simple click. An API-based translation service will provide the localized version.
over 3 years ago in Campaign 0 Future consideration

As an editor I have to manually give each block a type name aka, Image, Video, Function etc.

The blocks already have a name when developed like "image-block", why cant the Block type name be visible as part or in addition to the block name in the editor. Would be very helpful when searching for blocks. Ie. I use search to find all image b...
almost 4 years ago in Content Management / Asset Management 3

Capture AVS response from PayFlowPro payment gateway

We would like to capture AVS response from PayFlowPro payment gateway to prevent fraud orders. Here is an example of the API response RESULT=0&PNREF=EFHP0D426A53&RESPMSG=APPROVED&AUTHCODE=25TEST& AVSADDR=Y &A VSZIP=N & CVV2...
4 months ago in Integrations 0

Cart History Status Option for PunchOut

When the status is "PunchOutOrderRequest", the only option is to "Resubmit to ERP". However, if the orders we called in/manually submitted to the ERP, I can attached the ERP Number to the "ERP Order Number" input but can't update the status. There...
4 months ago in Configured Commerce / Orders & Payment 1 Investigating

Enable to save KQL queries and workbooks in Azure portal

I know, that direct access to PREPROD and PROD environments is not fully supported. I can still access PROD Application Insights in Azure portal but I'm wondering why it's not possible to save queries nor create workbooks?! We have logs in Applica...
9 months ago in DXP Cloud Platform / Telemetry 0 Future consideration

More robust text editor content option that isn't tied to an article

We often need to draft content within the platform (and don't have the ability to have a Word integration), but using the Article > text editor option requires us to publish somewhere vs. it being text that just gets pulled into a future design.
about 1 year ago in Content Marketing / Structured Content 0

UI for managing items in the Graph

Super users and developers troubleshooting Graph content would get a lot of value from a tool to inspect and trim the actual graph entities in a way that's simpler and more intuitive than iGraphQL. Example scenarios Whitelist in CMS was updated an...
about 1 year ago in Optimizely Graph 0 Future consideration

Multiselect users in 'Users & Teams' view

Add a checkbox + 'select all' feature in User & Teams interface. Reason, we want to delete multiple users (ex all 'Expired') from the platform. Now you need to do it one by one, very time consuming.
9 months ago in Content Marketing / Settings + Configuration 0

Add files to root level of the website

W e need to add files within a directory at the root level of the website. This is needed to update Google Analytics administrators as well applying files to the .well-known folder is standard for website hosting.
over 1 year ago in Content Management / Technical 1

Image Meta Data

During the development of our site, we have had some back and forth regarding images from the CMP (Welcome) DAM. In modern web development, all images must have an Alt Text and explicit width and height in the markup: https://www.w3.org/WAI/test-e...
over 1 year ago in Content Marketing / DAM/Library 0 Planned