Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1816

Inability to directly post to Instagram

When syncing Instagram accounts, there's a notice that says "Instagram doesn't allow posting directly...need to add an email address to send the picture to." This actually isn't true, there are many 3rd party solutions that make it possible to pos...
about 1 year ago in Integrations 1

@mention multiple users

It'd be nice to be able to @ mention everyone assigned to a step in a workflow of a task. Similar to slack's "[at] here" functionality.
over 1 year ago in Content Marketing / Notifications 1 Future consideration

Storing Abandoned Cart Data so you can access Historical Data in Analytics

I just recently discovered that because commerce analytics is using a direct connection to my order history and that because the default for saving expired carts is 90days, that I can not longer access abandoned cart data in Opti Analytics for fur...
4 months ago in Commerce Analytics 0

Support blue/green deployment

As a Customer, I would like to have a blue/green deployment mechanism so that I can confidently implement substantial changes, encompassing both code and content updates, in production. Description I am planning to deploy a new feature to my app t...
about 1 year ago in Optimizely Graph 0

To be able to disable renditions for individual assets in Library

Hi Team, are there any plan to allow renditions to be disabled on an asset-by-asset basis. Maybe as a menu option to turn off ? Reason being that some assets do not require renditions to be created. e.g. logo's ?
about 1 year ago in Content Marketing / DAM/Library 1

Full support for CMS language settings

It should be simple to get language behavior consistent with CMS language settings around fallback and replacement languages.
almost 2 years ago in Optimizely Graph 0 Future consideration

Incorporate the use of same meaning words (synonyms) for the Library search

Please update search within the Library to return images where the keywords are similar to what is entered. Our employees are searching the Library for words which are similar to, but do not exactly match which has been added as metadata through t...
about 1 year ago in Content Marketing / DAM/Library 0

Limit the number of workflows/briefs visible to different teams

Currently, every user has access to all active workflows and briefs in Welcome. However, we would like to restrict the visibility of workflows and briefs to specific users or teams. For instance, the content team should only see content-related wo...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Deleting Commerce Catalog items warning does not tell you if what you are deleting is referenced anywhere

When you delete a Page or Block in the CMS, a dialog box is shown that informs the user everywhere the items being deleted are referenced. In Commerce Catalog, if you attempt to delete an item you only receive the warning below. It does not inform...
over 3 years ago in Customized Commerce / Catalogs 6 Planned

Whitelist AzureKeyVault nuget package

Whitelist this nuget package: https://www.nuget.org/packages/Azure.Security.KeyVault.Secrets We have a need to leverage AzureKeyVault to pull configuration settings from client Infrastructure, hence the need for it. So if they were to change the s...
4 months ago in Configured Commerce / 3rd Party Library Allow Listing 1