Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1725

Support setting userAttribute through Optimizely agent environment variable.

We have an enhancement request for https://github.com/optimizely/agent?tab=readme-ov-file#configuration-options. We want to be able to add a property or an environment variable so that we can add a key-value pair for the userAttribute mentioned in...
9 months ago in Feature Experimentation 0

Reply all for comments and tasks/campaigns

As an Optimizely user, I would like to be able to quickly and easily tag everyone in a task or campaign in the comments or "reply all" to everyone in a comment without having to @mention each person so that I can be sure everyone gets the comment ...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Provide Sorting Categories on Brand Detail Page

We would like to be able to honor the sort order for brand categories on the categories detail page by using the "SortOrder" property. Today the categories display by name for the brands page
5 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

I cannot link to a specific timestamp in a YouTube video

Optimizely does something to my links, such that I am unable to link directly to a specific timestamp within a YouTube video. Example: For this YouTube video (https://www.youtube.com/watch?v=7qTiT5GGm4M), I want to link to the 22 minute 0 second t...
5 months ago in Content Marketing 1 Future consideration

Notification when adding a task in a Campaign

When adding a task in a campaign users often forget to add a start/end date to the task. It is more obvious when adding a stand alone task then from inside a campaign. Wanted: some kind of pop-up alerting not to forget to also add start/end date +...
5 months ago in Content Marketing / Notifications 0

TinyMCE - Customized tags when inserting html (drop block)

It's already possible to drag and drop blocks into the TinyMCE editor - its inserted like this: `div.epi-contentfragment` and replaced by the actual content during rendering. This doesnt work well for blocks that should be rendered as an inline va...
5 months ago in Content Management / Editing 0

No Bid and Lead Time option for RFQ

The Sales Quote feature should have an option to No Bid a line. For items that are quoted, there should be a field for lead time as the lead time will likely change in an RFQ scenario.
5 months ago in Configured Commerce / Self-Service 1 Gathering interest

Need to be able to Save a Brief without Completing It

We need the ability to save a brief without completing it and completing all of the required fields. We have multiple use cases where this would be helpful: 1) We have a traffic manager who will be creating tasks based off of work requests, and th...
9 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Make Expiry Dates on Library Assets Functional - Expired Assets Shouldn't be Accessible

As a financial services company, we need the "Expired Assets" to actually be expired and not accessible. That means:- Public Links should go to an error page (a nice feature would be able to customize this page so we can put an "on-brand" error me...
9 months ago in Content Marketing / DAM/Library 0

Choose Whether or Not to Inherit a Work Request Brief to a Task or Campaign

We have a very generic work request brief, and then our traffic manager translates that work request into campaigns or tasks. However, each task (Email, Webpage, Video, etc) has a specific task brief that needs to be filled out. We'd like to be ab...
9 months ago in Content Marketing / Requests 1