Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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SFCC + ODP Integration needed

Sales force commerce cloud is used by many of our clients a pre-built integration to ODP would make ODP far more attractive to those clients.
about 2 years ago in Integrations 0 Investigating

Forms should be able to show blocks on-page after a form submission

When configuring a Form in the CMS, the "Display message after form submission" rich text area allows blocks and other content items to be added. However when a Frontend user has submitted the form, the blocks will not render in the rich text area...
almost 2 years ago in Content Management / Forms 0 Future consideration

CMS 12 dark mode

My customer, Animal Friends, made a suggestion that a dark mode option would be beneficial for users of Optimizely CMS.
over 1 year ago in Content Management / Technical 1

Enhance efficiency of UserProfileService with decideAll()

When calling decideAll() with a User Profile Service (UPS), the method looks up the UPS for each flag. The request is that the SDKs be updated to default to just one lookup for all flags.This will prevent unnecessary resource consumption for custo...
4 months ago in Feature Experimentation / SDKs & Agent 0

Sort/Filter Comments in Proofing & Versioning

The ability to sort and filter comments by page in the proofing and versioning, rather than having comments listed chronologically would be great.
4 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Ability to export active workflow steps into an excel

Would like the ability to export a workflow that is assigned to a task, will all steps, dates included, into an excel. We would like this to solve for leaders/users who are not actively in CMP but need a line of sight into key milestones, dates, a...
4 months ago in Content Management / Reporting 0

Assign Multiple Owners to a Step

No description provided
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Delegate Work

We'd like the ability to delegate all or some of someone's work to another user in the case that they go out on leave, leave the organization, etc.
over 1 year ago in Content Marketing / Miscellaneous / Settings + Configuration 0 Future consideration

Improve notify conditions for jobs

Currently options for selecting a condition to send email notification from a job are: Completion (job ran and could have completed successfully, with errors or warnings or job ran and failed Success Job ran successfully Failure ; Job ran and comp...
4 months ago in Configured Commerce / Integration / Technical 0

ODP - Support for Multiple Catalogs Not working as Advertised

The feature for multiple catalogs is not working as described in this document: https://docs.developers.optimizely.com/platform-optimizely/docs/commerce-connect-13-odp-multisite-support After adding the settings to our project, orders data is pull...
4 months ago in Data Platform App 0