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Created by Guest
Created on Sep 11, 2024

ODP - Support for Multiple Catalogs Not working as Advertised

The feature for multiple catalogs is not working as described in this document: https://docs.developers.optimizely.com/platform-optimizely/docs/commerce-connect-13-odp-multisite-support After adding the settings to our project, orders data is pulled from both catalogs via Commerce Cloud Connector. Per our support ticket with Optimizley it appears that the issue is with items shared by both catalogs. In our case this is expected, but the feature is not working as advertised. The focus should be on the order separation as listed in the settings. The fix is critical for it to work otherwise the only way to separate orders is via .csv upload, but this is a very time consuming process.