Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1838

Reporting API

One customer would like to be able to automatically retrieve data from the backend via an interface.They have asked us to provide them with the necessary API documentation. Currently there is apparently only the manual CSV export (attachment).Howe...
about 4 years ago in Product Recommendations / Analytics 0 Already exists

Audit Content

As a group of content management users we have a number of needs to audit our content including the abilities to: Assign review groups of users to pages Assign a review date and frequency of review Email alerts Reminder emails Report of overdue to...
about 4 years ago in Content Management / Content Manager 0 Future consideration

Improve notify conditions for jobs

Currently options for selecting a condition to send email notification from a job are: Completion (job ran and could have completed successfully, with errors or warnings or job ran and failed Success Job ran successfully Failure ; Job ran and comp...
3 months ago in Configured Commerce / Integration / Technical 0

ODP - Support for Multiple Catalogs Not working as Advertised

The feature for multiple catalogs is not working as described in this document: https://docs.developers.optimizely.com/platform-optimizely/docs/commerce-connect-13-odp-multisite-support After adding the settings to our project, orders data is pull...
3 months ago in Data Platform App 0

CMS users can not access files uploaded through Episerver Forms

After upgrading Episerver Forms to fix the security vulnerability outlined in this blog post (https://world.optimizely.com/blogs/phu-nguyen/dates/2023/10/vulnerability-in-episerver-forms/') CMS users can no longer access uploaded files from the Fo...
9 months ago in Content Management / Forms 1

Add Asset to Multiple Folders

We often build folders for specific regions, verticals, etc. and it would be nice to allow a single asset to be in multiple folders at once. Additionally, it would be great if we could push them to those folders from within the task!
about 2 years ago in Content Marketing / DAM/Library 2 Future consideration

API to connect to our Getty account via Marketplace

To open up Optimizely Marketplace to our employees, we require the ability to connect directly to our Corporate Getty Account and also remove Adobe and Unsplash as available options. We have strict brand guidelines and employees are supposed to us...
almost 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Migrate Content Manager and Grid View to version 12

Hi,The GridView and Content Manager needs to be migrated to version 12. Without a product switcher it isn't possible to get to the Content Manager. Bart asked me to create a ticket on this. Thanks for looking into this.
9 months ago in Content Management / Content Manager 0

Segmenting more than one attribute at a time

For releasing features / targeting users to be part of an experiment it is very straight forward to target specific attributes As optimizely gives you the ability to apply various different filtering mechanisms.. e.g. below, above, contains, does ...
about 3 years ago in Experimentation Analytics 0 Investigating

New cache architecture for the platform

Currently there exists a large number of different caches used in CMS and all its addons, Optimizely codebase primarily uses ISynchronizedObjectInstanceCache (implemented by RemoteCacheSynchronization) but there are a lot of other caching mechanis...
3 months ago in Content Management / Technical 0