Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Have barcode scaning behave the same under Quick Order and Search

The barcode scanner under Quick Order cannot find the same item when scanned using a barcode under Search. Both barcode scans should produce the same result of a found product. Keying the same barcode value under Quick Order does find the item.
9 months ago in Commerce Mobile App 1 Shipped

Copying prod to sandbox feature for Mission Control

Use case for version upgrades. It will be helpful to have the ability to move databases between " Project s", using Mission Control or other tooling.
10 months ago in Configured Commerce / Technical 1 Shipped

Unassign Assets via Import

It would be nice to be able to unassign assets via an import instead of having to manual do so.
11 months ago in PIM 3 Shipped

PIM upload of Parent products

Please add an ability to upload parent products into PIM instead of creating them all manually.
almost 3 years ago in PIM 1 Shipped

Copy a promotion

Some of our promotions rules/results are complicated and repeating. I'd love to be able to copy a promo, rename it and reuse the parts I want without having to type them all in again.
almost 3 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

We need HTTPS enabled for Identity server in our Sandbox environment

We need HTTPS enabled for Identity server in our Sandbox environment so we can test authentication. HTTPS is currently enabled in our Prod environment.
about 1 year ago in Configured Commerce / Technical 0 Shipped

Increase Marketing Promotion screen performance

As a Marketer I need to be able to create promotions more efficiently in the Commerce / Marketing. Currently the Discounts and Priorities page within Commerce/Marketing is very slow to the point where we're making mistakes when it comes to exclusi...
about 1 year ago in Customized Commerce / Promotions 2 Shipped

Support Level 2 and 3 Data for CenPos Payment Gateway

We have a customer that requires to submit Level 2&3 data for credit card transaction. The customer uses CenPos as their payment gateway. That gateway currently does not support Level 2&3 data submission. Only Payeezy seems to be supportin...
over 2 years ago in Configured Commerce / Technical 2 Shipped

Allow Saved Credit Card by Customer

The Saved Credit Card feature allows only to save credit cards by user profile. We have a business case for a customer which is to have a "Point of Sale" user that can access multiple customers. The Point of Sale needs to be able to submit orders ...
over 2 years ago in Configured Commerce / Technical 0 Shipped

Add larger options to display items under "Show"

Please add the option to Show 500, 1000 or the ability to Select All when reviewing an item list with multiple pages.
over 1 year ago in PIM 1 Shipped