Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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ReCAPTCHA - Not usable on multiple forms on the same page

ReCAPTCHA does not allow for multiple forms on the same page. Technically this should be possible and is supported by ReCAPTCHA. The limitation is driven by the matt-block/react-recaptcha-v2 library only returns the first ReCAPTCHA result preventi...
over 1 year ago in Configured Commerce / Technical 2 Shipped

Update Elastic Search Logic to sync Singular with Plural search Terms/Word

We are seeing a discrepancy when users search a singular vs a plural word. Example: Ideally we would expect proper results for both singular and plural word, example Projector and Projectors. When user search "projector" in search box to finds 253...
over 1 year ago in Configured Commerce / Search 2 Shipped

Allow tel: as a valid URL

Our client wishes to have his phone number clickable (tel: URL) in his header top nav (also available in the mobile menu). Right now, only http:, https: and mailto: are considered valid URL per RegEx test.
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped

Need more information on failed emails

We need more information on failed emails or delays in the console. Currently, there is no reason for the failed emails which makes it difficult to solve for users not receiving their confirmations. Mailgun is specific with their errors, ie. will ...
about 2 years ago in Configured Commerce / Technical 2 Shipped

Enhanced "Remember me" feature

We feel the ' Remember Me ' feature could be improved while remaining compliant with PCI-DSS. Currently, after the session times-out, users that have checked the Remember Me checkbox, still have access to prices, inventory, and lists of the custom...
about 2 years ago in Configured Commerce / Misc. 2 Shipped

Being able to see variant description & specification as a child, of a parent SKU

This is a BIG concern for us. Right now product information only displays the parent SKU description and specifications-- which is not always 100% accurate. We have products grouped together in various parent/child relationships, some specificatio...
almost 4 years ago in Configured Commerce / Catalog & Assets 3 Shipped

Remove or Toggle the imagePickerField Appending Width/Height to URL

There is a function (updateFieldWithWidthAndHeight) in the imagePickerField component of Spire that is going out to the URL to detect the source image’s width and height and then appending that to the end of the URL on field blur. Can this be remo...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Admin console : permit select/deselect all or import from CSV

On the admin console when building groups for restrictions or building lists of stores and items to restrict, the console can only shows 100 items per page and the user needs to use the select the 'select all from page' checkbox for each page. See...
almost 3 years ago in Configured Commerce / Misc. 1 Shipped

Show order origination point (website/app) in admin console

In Insite Analytics you can see what orders originated from the mobile app, but in the admin console under cart history/order history this data is not available. It would be extremely helpful for reporting and troubleshooting to have this informat...
almost 4 years ago in Configured Commerce / Misc. 1 Shipped

Being able to see color of variants selection

As a user, I would like to be able to choose my variant with a color picker to make my variant selection easier. With the actual dropdown menu, it's pretty hard to choose the variant that you want when you have more than 5 colors and when some see...
almost 4 years ago in Configured Commerce / Catalog & Assets 0 Shipped