Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1841

Sendgrid Bounce back List

Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the informatio...
9 months ago in DXP Cloud Platform 2 Future consideration

Context specific UI descriptors

To make content types appear and behave differently, you can use UI Descriptors to describe appearance and behavior of a content type, such as setting the icon used to display items of the type. I need this functionality to be extended with contex...
about 2 years ago in Content Management / Editing 0

Values in the Date fields differ per time zone (CMP)

We have experienced an unexpected behaviour of the Date types of fields: When a person sitting e.g. in Singapore sets up the publishing date or approval date in CMP for 10 June, it will show up as 9 June for users in Europe We understand this migh...
5 months ago in Content Marketing / CMS + CMP Publishing 0

More distinct page break for multi-page PDFs in content review

Some people have found that it is hard to differentiate between pages of multi-page PDFs. More distinct (or higher contrast) page breaks would be appreciated.
over 1 year ago in Content Management / Collaboration & Approval 0

ODP to expose Segments through GraphQL or other api

Currently we can only access Real-time Segments. We have requirements that go beyond 28 days and would like to personalise on normal segments.
9 months ago in Data Platform App 0 Future consideration

Give "read-only" content contributors users the right to view/review unpublished products

Detailed Description of the issue: Unpublished products are not viewable nor reviewable in the CMS for read-only users. Steps to replicate: 1. Login to the CMS as a "read-only" user (E.g., Catalog Managers).2. Go to the Commerce section.3. Try to ...
over 2 years ago in Customized Commerce / Catalogs 1 Planned

A tool that would flag certain words in content. Our legal team has a list of 50 terms we can't use and it would be nice to auto flag them for deletion.

Our legal team has a list of 50 terms we can't use, and it would be nice to auto-flag them for deletion.
2 months ago in Content Marketing / Requests 0

Replace User with New User

A member of our team has left the business. It would be good if we could replace that User profile in the CMP with a new user who is replacing that role, rather than manually changing every step in all the workflows that relate to that User.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Show a Child Variant Product also as an Individual Product

As an eCommerce Manager with hundreds or thousands of Variant Products, I often end up with specific child variants which are now being Liquidated, Discontinued, etc - and I want to have a Specific Category where my Customers can go see those spec...
7 months ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Order Upload - Add handling of duplicate part number prior to upload

Order upload can use any of the following as the "Item Number" in the file. However, not all of these are guaranteed to be unique. When there is a duplicate ManufactureItem number, for example, Opti just picks the first one and adds it to the Cart...
5 months ago in Configured Commerce / Orders & Payment 1 Investigating