Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Status Investigating
Product Configured Commerce
Categories Orders & Payment
Created by Guest
Created on Aug 1, 2024

RELATED FEEDBACK

Order Upload - Add handling of duplicate part number prior to upload

Order upload can use any of the following as the "Item Number" in the file. However, not all of these are guaranteed to be unique. When there is a duplicate ManufactureItem number, for example, Opti just picks the first one and adds it to the Cart. Opti does not say "Wait, this is a duplicate. Hey user, what do you want me to do with this?" The result is the wrong product can getting added to Cart.

  • CPN.Name

  • ErpNumber

  • ManufacturerItem

  • Sku

  • UPCCode

  • Unspsc

  • Post comment
  • Optimizely
    Sara Winter
    Reply
    |     Aug 6, 2024

    Thank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.