Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Status Future consideration
Product DXP Cloud Platform
Created by Guest
Created on Mar 27, 2024

RELATED FEEDBACK

Sendgrid Bounce back List

Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the information but they would like more visibility and control over this information.

  • Post comment
  • Guest
    Reply
    |     Sep 6, 2024

    Agree with this. I ended up on the bounce list after having done nothing to land there other than to have an outlook rule that sends all Opti approval emails into a folder.

  • Guest
    Reply
    |     Sep 6, 2024

    That capability would be very helpful for us as well. We would like to be able to view and control the bounce list.