Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Being able to see variant description & specification as a child, of a parent SKU

This is a BIG concern for us. Right now product information only displays the parent SKU description and specifications-- which is not always 100% accurate. We have products grouped together in various parent/child relationships, some specificatio...
over 3 years ago in Configured Commerce / Catalog & Assets 3 Shipped

The Social Media Icons for SPIRE CMS need Updating - Twitter is now X

No description provided
8 months ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Being able to see color of variants selection

As a user, I would like to be able to choose my variant with a color picker to make my variant selection easier. With the actual dropdown menu, it's pretty hard to choose the variant that you want when you have more than 5 colors and when some see...
over 3 years ago in Configured Commerce / Catalog & Assets 0 Shipped

Add OrderSource and OrderDeviceType as an exportable field on Order History.

We would like to differentiate which orders in Order History (CustomerOrder table) were placed on the Mobile App and Web store. The fields of OrderSource and OrderDeviceType, which are in the CustomerOrder and OrderHistory tabes provide this infor...
3 months ago in Configured Commerce / Admin Console & Import/Export 3 Shipped

Log the trigger actions for emails

In a partner solution provided the budget limit reach emails were triggered from random previous months and there was no way to trace how and when were they triggered. This has created a chaos for the client to answer back their customers.
about 1 year ago in Configured Commerce / Technical 2 Shipped

Enhanced "Remember me" feature

We feel the ' Remember Me ' feature could be improved while remaining compliant with PCI-DSS. Currently, after the session times-out, users that have checked the Remember Me checkbox, still have access to prices, inventory, and lists of the custom...
over 1 year ago in Configured Commerce / Misc. 2 Shipped

Allow tel: as a valid URL

Our client wishes to have his phone number clickable (tel: URL) in his header top nav (also available in the mobile menu). Right now, only http:, https: and mailto: are considered valid URL per RegEx test.
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped

Admin console : permit select/deselect all or import from CSV

On the admin console when building groups for restrictions or building lists of stores and items to restrict, the console can only shows 100 items per page and the user needs to use the select the 'select all from page' checkbox for each page. See...
about 2 years ago in Configured Commerce / Misc. 1 Shipped

Copy a promotion

Some of our promotions rules/results are complicated and repeating. I'd love to be able to copy a promo, rename it and reuse the parts I want without having to type them all in again.
over 3 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

ReCAPTCHA - Not usable on multiple forms on the same page

ReCAPTCHA does not allow for multiple forms on the same page. Technically this should be possible and is supported by ReCAPTCHA. The limitation is driven by the matt-block/react-recaptcha-v2 library only returns the first ReCAPTCHA result preventi...
9 months ago in Configured Commerce / Technical 2 Shipped