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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Editing & Creating Website User Roles

Currently we can create and edit Console User Roles and Permissions, however, in order to create or edit Website User Roles, we have to go through our partner. It would be a huge benefit for us to be able to create and edit Website User Roles ours...
almost 4 years ago in Configured Commerce / Self-Service 1 Shipped

Add Customer # to Website Users Export

It would be nice to include Customer # in the Website Users export. I know you can export Website Users and then export Customers (from the Website Users dropdown), but then you have to do vlookup work in an Excel to get what you need. Not the end...
about 1 year ago in Configured Commerce / Admin Console & Import/Export 6 Shipped

Add Website User Variables to Order Confirmation Email

It would be great to have the following website user variable added as options for Order Confirmation Email. UserLastName UserFirstName UserName
almost 2 years ago in Configured Commerce / Marketing & Promotions 5 Shipped

Being able to see variant description & specification as a child, of a parent SKU

This is a BIG concern for us. Right now product information only displays the parent SKU description and specifications-- which is not always 100% accurate. We have products grouped together in various parent/child relationships, some specificatio...
almost 4 years ago in Configured Commerce / Catalog & Assets 3 Shipped

The Social Media Icons for SPIRE CMS need Updating - Twitter is now X

No description provided
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Allow tel: as a valid URL

Our client wishes to have his phone number clickable (tel: URL) in his header top nav (also available in the mobile menu). Right now, only http:, https: and mailto: are considered valid URL per RegEx test.
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped

Show order origination point (website/app) in admin console

In Insite Analytics you can see what orders originated from the mobile app, but in the admin console under cart history/order history this data is not available. It would be extremely helpful for reporting and troubleshooting to have this informat...
almost 4 years ago in Configured Commerce / Misc. 1 Shipped

Being able to see color of variants selection

As a user, I would like to be able to choose my variant with a color picker to make my variant selection easier. With the actual dropdown menu, it's pretty hard to choose the variant that you want when you have more than 5 colors and when some see...
almost 4 years ago in Configured Commerce / Catalog & Assets 0 Shipped

Add 'out of stock' products for Saved Orders when backorders are disabled for pickup method

When you set Allow Backorders for Pickup setting is disabled, only the in-stock product is added back to the Cart Steps to Duplicate Add two products to the cart, one in stock at the selected warehouse and one out of stock Switch the fulfillment m...
9 months ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Add OrderSource and OrderDeviceType as an exportable field on Order History.

We would like to differentiate which orders in Order History (CustomerOrder table) were placed on the Mobile App and Web store. The fields of OrderSource and OrderDeviceType, which are in the CustomerOrder and OrderHistory tabes provide this infor...
10 months ago in Configured Commerce / Admin Console & Import/Export 3 Shipped