Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1659

Delete experiment permanently

Currently, we have an API call called "Delete an Experiment" https://docs.developers.optimizely.com/web-experimentation/reference/delete_experiment to archive experiments (it was suggested in another feedback to modify the name into "archive an ex...
about 2 months ago in Web Experimentation / APIs 1

Ability to cc on a ticket via the supportal widget in CMP

When my team puts in support tickets, there is no option for them to CC me so that I can provide support/escalate the issue.
about 2 months ago in Content Marketing / Miscellaneous 0

Show both step due date and task due date on Board

At the moment we have to toggle between different views on the board during our WIPs in order to see both current steps due as well as upcoming tasks where we have step assigned to us. Would be very helpful to be able to see both on the same card.
about 2 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Add 'out of stock' products for Saved Orders when backorders are disabled for pickup method

When you set Allow Backorders for Pickup setting is disabled, only the in-stock product is added back to the Cart Steps to Duplicate Add two products to the cart, one in stock at the selected warehouse and one out of stock Switch the fulfillment m...
5 months ago in Configured Commerce / CMS, Spire & Mobius 1 Planned

Editing Cloudflare's custom error pages in DXP PaaS portal

In case of issues it's not looking good that the signature of error and challenge pages is Cloudflare. Customers want to control all content that could be served to their visitors. It would be very useful if an DXP administrator could upload or ed...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Navigation builder

It would be great if there was functionality within the CMS to be able to build custom navigation for a website and not just use the tree structure. The ability to drag and drop pages in or out of the menu or add external links to the menu. This f...
9 months ago in Content Management / Content Manager 0

Add External URL as Asset to DAM

We'd like to be able to take the external URL content that we work on in Tasks and add it to the library to then be used in our sales portals. For example, sometimes I want to include a website that we have a partnership with but don't build ourse...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Ability to Copy Widgets

It would be nice to be able to copy widgets that you find yourself using quite frequently vs having to create a new widget and copy and paste the code in from a previous widget.
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Multiselect users in 'Users & Teams' view

Add a checkbox + 'select all' feature in User & Teams interface. Reason, we want to delete multiple users (ex all 'Expired') from the platform. Now you need to do it one by one, very time consuming.
4 months ago in Content Marketing / Settings + Configuration 0

Sort Organization Customer Group in alphabetical order

In Commerce Manager the built in property field "Organization Customer Group" are not sorted. A suggestion is to have this sorted in alphabetic order as default or even better possible to inject and create custom behaviours.
about 2 months ago in Customized Commerce / Technical 3 Investigating