Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
8 months ago in Configured Commerce / Shipping & Fulfillment 4 Investigating

Allow experimentation for email trigger campaigns

As a marketer I want to test different triggers and different prioritization against each other and get reports about scenario A and B. For this I'd like to set up an independet set of triggers (set B) with prioritisations and select a %, a set of...
about 4 years ago in Product Recommendations / Email Personalization / Experimentation 0 Future consideration

Give warning in Visual Studio if Optimizely nuget package has security vulnerability

I do not get a warning for a vulnerable package from Optimizely like the 4.30 version of Forms. Currently visual studio gives warning if solution contains packages from nuget.org that has a security vulnerability. This is a really nice feature tha...
12 months ago in Content Management / Technical 0

Allow for Feature Branches instead of Single Branches to allow for easier code management.

To improve our velocity and quality of deployments we would prefer Optimizely allow us to implement changes using feature branches instead of requiring us to either bundle all changes into a single branch or work them one at a time in series. This...
about 2 months ago in Product Recommendations / Technical 0

Feedback from a POC customer on usability

Here is some feedback I got from someone who's running a POC of Feature Experimentation. Frustrating that Development environment is chosen by default when clicking a Flag. This person has made changes to the wrong environment many times before re...
about 1 year ago in Feature Experimentation / Project / Account Configuration / Settings 1 Planned

Sales representative's user shouldn't need Customers Assigned to activate their accounts

As an [Implementer/User admin] I want to be able to Activate Sales Representative Users without assigning them User Customers. They are assigned through the Primary Sales Rep field of the customer, not through the Users Customers assignment. Right...
5 months ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Add rule type property to decision object

While the decision object allows you to see which rule delivered a feature, it does not specify whether this rule is an A/B Test, Targeted Delivery, etc. Customer naming conventions could theoretically provide this kind of context, but we've recei...
3 months ago in Feature Experimentation / APIs / Experiment Authoring / Feature Flagging Workflows / SDKs & Agent 0 Future consideration

Enable selection of datetime format on DateTime block in EPiServer.Forms

The current implementation of the DateTime element (found in the EpiServer.Forms.Samples package) appears to be insufficient. In the DateTimeElementBlock.js file, the logic used to determine the language format relies on the browser's language set...
3 months ago in Content Management / Forms 1

Specify which domain is the editorial domain / Be able to view the website on the editorial domain

On many of our clients websites we have disabled the /Episerver path on the customer facing domain and have a separate subdomain where editors work. This works great, but in a multi site/multi domain context, jumping between sites will lead editor...
over 1 year ago in Content Management / Multi-site 2

We would like to be able to move other users' comments aside to see original content

When proofing/versioning content, we would like to be able to move another user's comment icon in out of the way so that we can see the original content under the icon.
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration