Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Creative Asset/Content Templates

We would like to be able to upload/create templates for creative assets. The reason for this is so that we can govern creative content whilst maintaining all history and versioning, comment capability and so on. We would use this for email templat...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Planned

Wordpress Integration - Support Custom Post Types

Custom posts are regularly used by companies which our integration does not support as the post type is currently hardcoded.
over 1 year ago in Content Marketing / Integrations 0 Planned

Exclude expired assets from our searches

Due to the lack of a Library Archive, we have decided to "expire" assets no longer relevant to our organization. However, in the Library, there is no way to exclude expired assets from a search. The only capability we see is to show expired assets...
5 months ago in Content Marketing / DAM/Library 2 Planned

Blocks in context of pages

I want blocks to behave as if they were part of the page, rather than separate entities. Primarily on the approval step.
over 4 years ago in Content Management / Editing 0 Planned

Product Feedback: "?" Bubble in the way

The little question mark bubble in the bottom right hand corner blocks the revisions in the markup area of the content section and you can't get rid of it. Can it be changed that you can x that out so it's not it the way of reading the changes?
6 months ago in Content Marketing / Settings + Configuration 1 Planned

Add category reporting in the Personalization Portal

Add category reporting within the personalisation portal. The reporting available in the portal is sub-optimal and doesn’t provide a very detailed picture. Having the ability to breakdown performance by category (as well as attributes such as type...
almost 3 years ago in Product Recommendations / Analytics / Portal 0 Planned

Freedom to adjust algorithms for main widgets

Freedom to adjust algorithms for main widgets, with a dropdown style setup like with merchandising campaigns. This is something we have already discussed on calls before, but am not sure if there has been any movement on this since. I think this w...
10 months ago in Product Recommendations / Portal 0 Planned

Modify the header "Improvement" in Results page into "Change" or another name.

The header "Improvement" (the relative difference of conversions between original and variation) in the Results Page can be confusing in some situations, for example when comparing original/variation regarding bounce rate, as "Improvement" seems t...
about 1 year ago in Experimentation Analytics / Other 1 Planned

Manage Saved View Access

With thousands of users accessing the platform, curating saved views becomes imperative so that users see only what is important or relevant to them. Today, views are set to public (visible by all users in the org) or private only. Views are able ...
4 months ago in Content Marketing / Plan 0 Planned

Mark Fields Mandatory at Field Settings (instead of on templates, workflows)

Some of our fields are designed to capture business-critical data and must be completed every time they are used. Setting the mandatory fields up at the template and/or workflow level is cumbersome. We'd like to be able to set a field as mandatory...
4 months ago in Content Marketing / Settings + Configuration 0 Planned