Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1810

Scheduled re-import of indexed content

As a site owner using Content Recommendations, I would like the ability to schedule re-import of already indexed content in Content Recs, so that: a) there would be no need for manually triggering a re-scan, e.g. if we add or change metatag or dat...
over 3 years ago in Content Recommendations 3 Future consideration

Device sizes out of date

It would be great to see updated device sizes in the visual editor especially for mobile as these are too small for screen sizes people use today. I'm not a developer so I rely on the screen size builder to verify changes but when I look at my iPh...
about 1 month ago in Web Experimentation / Experiment Authoring 0

Provide Excel download on Reports

In the section "Reports", it would be very helpful if I am able to download the created report as Excel file. That way, I can sort the information, do better filtration, get a better overview on certain topics and I am able to forward this informa...
about 1 month ago in Content Management / Reporting 0

Commerce Product feed to include Stock levels

We want to prevent recommending out of stock products in emails by passing the stock levels in the feed from Commerce to Hubspot via ODP. Can this field please be captured going forward?
8 months ago in Customized Commerce / Technical 1 Gathering interest

Hierarchical appsettings support for 'Manage app settings'

After trying out the new 'Manage app settings' feature in the DXP portal. Not sure if hierarchical named app settings are supported. Due to the app setting name input field not allowing the separator '__' (double underscores). (See .NET 6 environm...
over 1 year ago in DXP Cloud Platform 2 Already exists

Add Library Link to Completion Message for Easier Asset Management

Could the team add a hyperlink to the completion message or directly on the saved asset when it's automatically saved to the library? This would make it more convenient to move assets to the collections folder, as you could click directly from the...
3 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Allow Customization of Admin Console Side for Impersonation to DXP site

When admin user on the commerce admin side trying to impersonate web user and they are navigated to the commerce site.we want to customize it, so it redirects to DXP site.. When we try to reset password or trigger account activation emails on admi...
5 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Trashcan

Occasionally, we have a user delete something (an asset version, a whole task, etc.) that they shouldn't have. Luckily, your support team always seems to be able to get it back. But it would be valuable to have a trash can so that we don't waste t...
almost 2 years ago in Content Marketing / Miscellaneous 4 Future consideration

Automatic purging of CloudFlare CDN Cache when content are deleted in Episerver

In Episerver DXP we get a CDN from CloudFlare. Great! If an editor deletes a media file in edit mode, the file can still be cached for hours in the CDN. This could be bad if the content really NEEDS to be removed right away, and the editor is not ...
almost 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 2 Future consideration

session count in ODP

Could the session count in ODP be reinstated as there are no other options with in ODP to track visits
3 months ago in Data Platform App 0