Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Being able to delete/move to trash orphaned blocks and media

As an editor I would like to be able to remove/move to trash a block or a media content item from the property view in the CMS. As it is now you need to have the Block or Media widget open, and if a piece of content is orphaned you don't see it in...
over 3 years ago in Content Management / Asset Management 1 Investigating

Allow custom local hostnames for Opti ID CMS integration

Currently, in order to test Opti ID integration with Optimizely CMS in a local development environment, you must use https://localhost:5000 as the host URL. Custom hostnames are not allowed, and you will get an error message back from Opti ID if y...
4 months ago in Opti ID 3

webhook for "message received" event

Why do we need to receive a webhook once a message is "received"? With a "received" webhook we would be notified as soon as a message was accepted by the receiving mail server. Our business processes are mainly interested if a message could be del...
over 3 years ago in Campaign 1 Future consideration

We would like to be able to move other users' comments aside to see original content

When proofing/versioning content, we would like to be able to move another user's comment icon in out of the way so that we can see the original content under the icon.
about 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Add to folder and collection on direct library upload

When using the library as a DAM, I often find that I upload files directly into the library UI. On file upload, there's no option currently to assign those files to a folder, or to a collection. They end up in a top level folder then have to be mo...
about 1 month ago in Content Management / Asset Management 0

Add ability to delete language versions for individual commerce content

As a developer, I want to develop code that will delete language versions for individual commerce content to minimize the amount of data stored in commerce. Once language data has been added for a commerce item (e.g. product) there is no way to re...
almost 2 years ago in Customized Commerce / Catalogs 2 Future consideration

Auto Maintenance Page when origin server is not reachable

It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a genric error page which may impact business image.
12 months ago in Feature Experimentation / Other 2

Image Version updates from the DAM should automatically be reflected on webpages when you are using Renditions

An updated "Version" of an image from the CMP/DAM is automatically reflected on a published webpage; however, if you are pulling in a "Rendition" of the image from the DAM, the updated Version is not shown. For Renditions, you have to use the Asse...
9 months ago in Content Management / Asset Management 1

Expand Search array with scroll bar or add Search Results page when search returns more than 10 results

When I search for content using the Opti CMS Edit | Page | Left Panel Tree w/ Search field, I only see 10 max results. I would like for their to either be a horizontal scroll bar to view more than 10, and/or when I press Enter, the results appear ...
11 months ago in Content Management 1

Support for JSON scalar type for XhtmlString field in OptiGraph

We would want to have support for JSON scalar type for XhtmlString fields in OptiGraph. The format is already use in the CD API (check the image attached). In OptiGraph response the XhtmlString appears now just in one JSON string.
8 months ago in Optimizely Graph 2 Investigating