Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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TinyMCE WCAG 2.0 compliance Cite tags in blockquotes

Our accessibility scanning through Monsido is telling us that we need to add cite tags to our blockquotes. We've added custom formats for blockquotes in TinyMCE but we need to be able to provide a field for the citation. I found an old thread abou...
almost 3 years ago in Content Management / Technical 0

Show Campaign Number Beside Campaign Title in Tasks

It would be helpful if the campaign number appeared beside the campaign title._ _Now you have to hover over it to get the number, but it is there for the task and the work request.
almost 3 years ago in Content Marketing / Plan 0 Future consideration

Cloud Hosted, Customer Accessible Mirror of Production Database

I'd like for Optimizely to host a read-only mirror database of production data that customers and implementation partners could have access to. This would provide instantaneous access to all production data which could be excellent for debugging, ...
almost 3 years ago in Configured Commerce / Self-Service / Technical 0 Investigating

Auto-segmentation based on user's interest/affinities

As a customer using the ODP, I want to auto-segment users, so that I can target a segment with personalized recommendations. Description - Rather than manually creating segments in a Boolean segmentation interface, this new feature would actually ...
almost 3 years ago in Data Science / Merchandiser Experience 0

Customize Homepage Dashboard

Is it possible for our team to customize dashboard widgets? We're most interested in Task Efficiency, but we'll like to be able to adjust timeframe, zero-in on outlier tasks, and most importantly we need to be able to look at efficiency for a spec...
almost 3 years ago in Content Marketing / Miscellaneous 0 Future consideration

Provide a way to get associations in batch

During investigating performance bottle necks of our catalog indexing we have found the need to get associations in batch to increase performance. The IAssociationRepository interface contains methods to find associations between entities. However...
almost 3 years ago in Customized Commerce / Catalogs 0 Gathering interest

Surface Task and Article GUID in Feeds

We are currently publishing via a feed and will be collecting “Applauses” (feedback from readers) on the site. We are looking to populate that number in the CMP using the API. But we can't, because the feed doesn’t surface the Article GUID nor the...
almost 3 years ago in Content Marketing / Integrations 0 Future consideration

Remember Last Logged In Customer

We have many OSR's (outside sales reps) that have 50-100 customers under their account. It would be nice if the system would remember who they were last logged in as, vs having them dig through the list each and every time. This could pertain to t...
almost 3 years ago in Commerce Mobile App 0

Add Link as Attachment in a Task

This is a request to add a field under the “attachments” section which links to (Gdoc) files that relate to the project. Today we can add attachments (paper clip or upload area) that ride along with the request. For assets that won’t change, this ...
almost 3 years ago in Content Marketing / Plan 0 Future consideration

Cloudflare - Signed Exchanges

Cloudflare enabled Signed Exchanges to speed up Google search. Is there a possibility that it could be added as a new option to DXP configuration? https://blog.cloudflare.com/tag/signed-exchanges/
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration