Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1838

Automation wait node: support waiting for a recipient-specific date with executing next step in automation

The Marketing Automation has the possibility to wait a certain time with executing the next step. Currently it allows waiting X hours up to X months at a specific timestamp. The value for the customer would increase if the date and time the automa...
over 2 years ago in Campaign 0 Future consideration

Add audit logs for job schedule changes

The audit log just indicates if a user accessed the job definitions, I'd like to also see an audit log entry for each specific job definition the user looked at / modified the recurring schedule for. In general, I would argue every "save" in the s...
over 2 years ago in Configured Commerce / Misc. 0 Gathering interest

Add calendar widget to the start page dashboard

As a User I would like to see my scheduled and recent campaigns in a monthly calender widget with some basic data shown at a glance.
over 2 years ago in Campaign 0 Future consideration

Default time zone should be changeable

Default time zone should be CET instead of UTC for CMS in Preproduction/Production
over 2 years ago in Content Management / Technical 0

Content delivery api takes over the links in a multiserver scenario

In case of a traditional scenario where there is an edit host and view hosts the content delivery api if it is installed take over the links and all the view host get the edit host links wich is a big problem. The solution is to delete the edit ho...
over 2 years ago in Content Management / Technical 0

Flag When Updating a Step/Task Due Date to a Weekend

We need to up with some sort of flag/messaging that tells users to only select weekdays instead of weekends, or a message that warns them that selecting a weekend as a step due date may also cause other step due dates to fall on weekends.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Consider turning on Auto Minify on CloudFlare to decrease blocking time

Our pages are being marked as having extremely slow loading times and having high blocking. As a result, Google PageSpeed Insights views our pages as a "bad experience" for the user. While we work on optimizing, if the Auto Minify feature were tur...
over 2 years ago in Web Experimentation / Other 1 Investigating

"If Answered" Logic

It would be great if logic routing options could have a logic option for "if answered" ie if this question is answered, skip to question or section x or show these values in question Y. This would allow us to incorporate open text field questions ...
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Private/Gated Collections

We would love to retain the flexibility of collections (one asset in multiple collections, cover photos, etc.), but with the option to add privacy to the link in order to share directly with smaller groups of people.
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Improve usability of metrics page

Our customer suggests: Instead of drag and drop, allow for a better way to re-order the metrics.
over 2 years ago in Experimentation Analytics 0 Will not implement