Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Vertex Tax implementation need an option to "Post tax on Order Submit"

Recently we found that the Vertex tax implementation do not have an option to restrict posting the tax on Order submit. This option is available for the Avalara. Generally thx get submited to the Vertex later in the Order fulfilment process in ERP...
about 2 years ago in Configured Commerce / Integration 1 Will not consider

Refresh Published Products Job Batching

From my experience with one of our clients, the PIM: Refresh Published Products job regularly has an issue at some point while pulling in 100k+ products. When it does die at some point during that pull, its extremely frustrating to invest another ...
about 2 years ago in PIM 5 Gathering interest

Enable SFTP for system integratoin

In some cases there is limited options to change the behaviour of the systems we integrate to, one case is integration with the ERP JDEdwards. For various reasons, we are not able to integrate in any other way than to use simple flat file exchange...
about 2 years ago in Customized Commerce / Technical 1 Gathering interest

Filter by 'Tasks I have been @-Mentioned In'

We have various users who are not specifically assigned to a task, however are @mentioned somewhere in the comments of the workflow or the content itself and therefore need to review. They would like to be able to easily view all of these tasks th...
about 2 years ago in Content Marketing / Plan 0 Future consideration

Allow the user to select multiple attribute values for a given attribute

There are occasions where a user may want to select more than one value for an attribute when filtering. 1) They may be open to various options (in which case selecting multiple options allows them to easily compare price and availability). 2) The...
about 2 years ago in Search & Navigation 0

Create target groups directly in Marketing Automation editor

As a Marketer I want to be able to create a target group directly in the Marketing Automation editor so that I have similar UX workflow as in Smart Campaigns. This would comply much better the actual workflow a user has when creating an Automation.
over 6 years ago in Campaign 0 Future consideration

Compare Step Due vs Completed Dates

I’d like to easily see when a past step was due. Like, right now for instance a design step is currently due May 18, but for the previous step, Review and Approve, I can no longer see the due date by the assignee. You can see when a step was compl...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Edit Field Type of Existing Field

Once created, it appears that you cannot change the 'field type' of an existing field. I know not all data would be available across all field types, but we'd like to be able to change things from single-select dropdown to radio button, or from te...
about 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Add Card Counts for Rows in Board View

As a user, I can see the count of cards next to each column name in the board view. I would like to see the same style of information on the rows, especially when using "group by".
about 2 years ago in Content Marketing / Plan 0 Future consideration

Allow Out of Sequence Workflow Step Due Dates

Often, we want to change the due date of a single step on the fly, but we're blocked if that due date means the steps end up out of order. Could the system alert the user that the steps may be out of date order with their update, but not prevent t...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration