Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Provide API's to access the redirects created in CMS. Redirects manager in a headless CMS mode.

How do we leverage the redirects manager feature in CMS in a headless CMS mode. What are the different ways in which the front end application can access the redirects created through redirects manager so that it could serve the right URL. Provide...
over 3 years ago in Content Management / APIs 3 Will not implement

Prevent deletion of linked images/assets from Welcome/DAM

If a Welcome/DAM image, document or other asset is linked to from a webpage or block, then prevent any user including Admins from being able to delete that image/asset. If a user attempts to delete a asset from Welcome/DAM and that asset is being ...
over 1 year ago in Content Management / Asset Management 0

Share Product Lists to Individual Users From Admin Rather than entire bill to address

When sharing product lists (wish lists) and assigning to customers, it would be a nice feature to be able to share to the individual customer of a company rather than everyone from that company (bill to)
over 1 year ago in Content Management / Asset Management 0

Default title and description of Best Bet to the tags on the page

Currently, when adding a Best Bet, you must identify the content for the appropriate keyword, which makes sense. But you are also forced to enter a page title and a description, when those fields could be taken from the page itself. It's fine if y...
over 1 year ago in Search & Navigation 0

More Details on Cross Sell Widget

In Spire CMS, there are two different cross sell widgets. One cross sell will only return web cross sells. The other cross sell widget returns product cross sells. These are titled very similar, leading to some confusion on the other side. This ha...
over 1 year ago in Content Management / Content Manager 0

Mark complete task button on top

Something i've noticed happen a lot are new people clicking the "Mark Complete" button at the top of the page and completing the entire task instead of their step. This has caused issues and made Projects miss deadlines because people weren't awar...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Restrict moving pages in tree structure

We have found that it's possible for a web editor (without Admin right) to move pages around in the tree structure freely - even if the page/the move impacts pages that are restricted for Admins, e.g. Site settings. There are several issues here: ...
over 1 year ago in Content Management / Roles and Security 0

Admin API Token Endpoint - Currently, it uses deprecated Oauth 2.0 Password grant

Admin API Token Endpoint - Currently, it uses an Oauth 2.0 Password grant. The documentation does not explicitly state this, but that is the grant type. https://docs.developers.optimizely.com/commerce/v1.2.0-b2b-commerce/reference/admin-api-archit...
over 1 year ago in Configured Commerce / API 0

Preview API for merged output

We'd like to be able to send merge fields for a specific template and get the merged output in response so we can use this as a preview of the output to be sent.
over 1 year ago in Campaign 0

Automatic promotion of templates and flows

We want to be able to promote certain templates and flows to another environment of our development infrastructure. We need this to be able trough API calls that we can run from our automation tools like Jenkins etc.
over 1 year ago in Campaign 0