Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add hover over to see full segment or campaign name

It's not possible to see the full segment or campaign name when editing either if the name is very long. Add hover over to see full segment/campaign name.
over 1 year ago in Data Platform App 0

General campaign feedback

Add a "complete" status to campaigns. It's confusing to see a status of running when the campaign has been completed. Allow the option to run a recurring or triggered sync on demand for testing Allow a view only option on the campaign. It's a prob...
over 1 year ago in Data Platform App 0

Ability to download user accounts and roles.

Please provide the ability to download a list of user accounts with roles - either all users in all accounts or users in one or more accounts.
over 1 year ago in Data Platform App 0

Option to disable users

Provide option to disable users rather than having to delete them.
over 1 year ago in Data Platform App 0

Export User Permissions as Object Metadata

For audit purposes, we'd like to be able to export the users who have view, comment, edit, or ownership permissions to the objects in the CMP.
over 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Quip Integration

We use Quip for document collaboration and would love to see support in the Content tab. That would allow us to seamlessly create, edit, review, and approve documents without having to move files.
over 1 year ago in Content Marketing / Integrations / Tasks, Campaigns, and Events 0 Future consideration

Mark Fields Mandatory at Field Settings (instead of on templates, workflows)

Some of our fields are designed to capture business-critical data and must be completed every time they are used. Setting the mandatory fields up at the template and/or workflow level is cumbersome. We'd like to be able to set a field as mandatory...
over 1 year ago in Content Marketing / Settings + Configuration 0 Planned

Add an event reminder

We need Event Reminder Notification to be sent to the Event Creator informing that a particular Event is going to take place/when the Event happens.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

AI generation for DAM only

At the moment, AI generated content can only be created from within a task (correct me if I am wrong). Are there plans to allow for DAM/DAM lite only clients to create AI generated imagery?
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Incorrect Link Status

We are reviewing our broken links and found that there were many links reported as broken but they appear to work fine without any issues. We also used Fiddler to ensure that the web codes are coming back as 200 and not the 403/404
almost 3 years ago in DXP Cloud Platform / Code deployment 0 Will not implement