Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1859

Repurpose Campaigns to something more universal (e.g. Site, Touchpoint, or Spaces)

No description provided
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Spellcheck capability within editor

As a product marketer who creates content on our website, I want to be able to see misspelled words in the editor as I write the content so I can fix typos before publishing to the website (and instead of writing the content, then having to do spe...
about 1 year ago in Content Management / Editing 0

View Field Usage

Sometimes, when I make edits to fields or want to remove them, I would need to adjust logic on templates, routing rules, etc. It would be great if we could have a column in the fields area that would note where the field is in use across templates...
over 2 years ago in Content Marketing / Settings + Configuration 1 Planned

Allow customers to access security and audit logs

ODP has implemented Splunk SIEM and completed the onboarding of AWS Cloudtrail logs. However, customers do not have direct access to these logs. ODP is the only person who has visibility into these logs and we are dependent on them to notify us of...
about 1 year ago in Data Platform App 0 Future consideration

Integration with Meta/Facebook Commerce

We are looking to continue our integration with Meta/Facebook Commerce. Per Meta: "Since June 5, 2023 , any new shops you create use Checkout with Facebook and Instagram . If you have shops created before June 5, you have until April 24, 2024 to e...
about 1 year ago in Integrations 0

Include Campaign Template Tasks in 'Related' Activities on Work Request

When a work request is accepted and a campaign is created from a template, so are a lot of other tasks. We'd like to see those tasks as part of the "related" section, since they were all created at once from the work request.
over 2 years ago in Content Marketing / Requests 0 Future consideration

Clarify and organize workflow step actions

Divide workflow step actions based on user persona (experimentation vs marketing)
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Dynamic campaign criteria

When creating campaigns in product recommendations, it would be great to have dynamic value capabilities. For example, if I have multiple brands on my website and I want the first product being recommended to match the brand of the sku that the us...
over 3 years ago in Product Recommendations / Technical 3 Future consideration

The use of ICS Files as invitation links within Emails, when the file upload of campaign is used.

When uploading an image to the attachment section of Campaign, it is possible, to get the URL of the image on Campaign's server.When uploading a file like ics or pdf to the attachment section of Campaign, it is not possible, to get the URL of the ...
over 3 years ago in Campaign 0 Future consideration

Sort All Columns in Plan Module

I really need to be able to sort ANY column in List View. Right now, only a few are sortable, which means I have to export the view and then sort in Excel if I want to arrange my data. It's frustrating and time consuming to have to leave the platf...
over 2 years ago in Content Marketing / Plan 0 Future consideration