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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Created by Guest
Created on Oct 24, 2023

Allow customers to access security and audit logs

ODP has implemented Splunk SIEM and completed the onboarding of AWS Cloudtrail logs. However, customers do not have direct access to these logs. ODP is the only person who has visibility into these logs and we are dependent on them to notify us of any system outages.

It shouldn’t be too much effort to move those cloud trail logs from an Optimizely S3 bucket to a customer S3 bucket for ingest.

Any of the following additional methods would work:

  • HTTP Push

  • IBM MQ

  • Kafka Producer

  • MySQL

  • Oracle

  • PostgreSQL

  • SQL Server

  • JMS Fusion