Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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PIM Exports add information to the processing popup

I didn't know that their was an all customer queue for exports from PIM. When another customer runs a couple of long jobs or exports in the background of PIM we as frontend users don't know why it is taking so long for our site and jobs to load. W...
about 1 year ago in PIM 0

Ability to remove/delete the standard "Overall Revenue" Metric, and replace it with another metric.

Customer (Vistaprint): In our case, it (Overall Revenue) is certainly incorrect. We send multiple events for the same conversions with revenue so that we can target revenue for specific product categories as a metric. Overall Revenue will sum thos...
over 2 years ago in Experimentation Analytics / Metrics Setup 0 Planned

Product Feedback: Move Files from Content tab to Attachments

It would be a very convenient feature if you could simply MOVE files from the Content tab to Attachments with a simple click. Currently, you have to download file(s) to your PC, then re-upload to Attachments.
about 1 year ago in Content Marketing 1

Data in the local format for the Jobs execution notification email

Hi Opti tea, This is regarding the Optimizely Jobs Exection notification email admin is receiving. Currently the Jobs shows all the datetime in the UTC format like this: Orders ReSubmit (Failed Orders) To ERP (Sandbox) Failed at 6/23/2022 7:27:08 ...
over 2 years ago in Configured Commerce / Integration 0 Gathering interest

'All' Dropdown option in currency filter

As a customer, in the Personalization Portal reporting section, I want to be able to select all currencies, so that I can see their combined revenue. At present, if a customer has multiple currencies in one portal, they are unable to see a combine...
about 1 year ago in Product Recommendations 0

Allow Populating The Product Carousel With Individual Products

Add another option to the Product Carousel widget that allows the user to select individual products within the CMS.
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

News Section for Blogs and Resources More like WordPress

We use the news section for posting blogs every few days. There is no organization level or search function available for me to copy and paste from existing to reoccurring. There's no feedback like I would get from WordPress saying add this tag or...
about 1 year ago in Content Management / Content Manager 0

Sort tasks within the campaign

Currently the tasks are randomly listed in the campaign . It would be great if we could put them into the order we want them (drag and drop would be ideal).
about 1 year ago in Content Marketing 1 Future consideration

Regular Expressions (regex) audience conditions

Right now you can select is, contains, any value, no value as conditions, but we'd like the option to have a regular expression condition for the more complex audiences. We have similar conditions in other platforms (like Optimizely CMS), but can'...
about 1 year ago in Data Platform App 0

Hide fields

Some fields do not need to show up on a report or list (anymore) and it's hard to remove them (by contacting optimizely). If at all possible, it would be nice to hide them, so you can't select them from the UI anymore, when you want to keep the da...
about 1 year ago in Data Platform App 0 Future consideration