Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1615 of 1615

Allow Search Redirects to go to External sites

We would like to be able to take customer search terms (ex: jobs, careers) to go to an external job listing site. Currently Opti only allows you to direct searches within the existing platform, so that a workaround causes the user to make multiple...
over 1 year ago in Configured Commerce / Search 1 Gathering interest

Copy/Paste Fields

under setting>fields there should be the option to copy and paste existing fields. I am creating a template that involves listing all of Optimizelys products. I need two fields with this data, that can be selected by dropdown. It is quite tedio...
over 1 year ago in Content Marketing / Settings + Configuration 3 Future consideration

Optimizely should use standard v3 Nuget feed.

We raised a support ticket regarding Optimizely Nuget feed v2 not being compatible with Artifactory which support the industry standard v3 feed by default. Our use case was explained that for security reasons we cannot download new nuget packages ...
over 2 years ago in Feature Experimentation 1 Future consideration

Combining two click event into one conversion metric.

Sharing on behalf of a customer (William Bauer of Bell Media) The customer asked to add a Feature that will combine two or more click events to trigger one metric conversion. For example, on a webpage, there might be Right/Left arrows that would c...
over 1 year ago in Experimentation Analytics / Other 1 Future consideration

View all tasks selected in the tasks pane.

As an approver I want to be able to view all tasks selected within the tasks pane So that I am able to see all items that need my attention. The outcome is When a status is selected within the Tasks pane all items currently in that status should...
almost 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Mixed User Authentication

As a website owner I want to allow for AD access for internal users and direct access for external users So that I can better manage resourcing requirements for development, content population and control. The outcome is the ability to assign di...
almost 4 years ago in Content Management / Technical 0 Will not implement

Arabic UI

I would like the UI to be available in Arabic, so that it's easier to adopt for my users.
over 2 years ago in Content Management / Editing 0 Investigating

Support for Static IP address

When we (as an Optimizely DXP customer) expose APIs for partner vendors to invoke, including the Optimizely DXP, we need to ensure that we meet The Group’s security standards and one of the many facets to this is IP whitelisting. This means we don...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Permissions Structure

As a security administrator, I need to be able to assign a support role that has production rights only, but no rights to pre-production environments. This is to keep in line with PCI DSS requirements for separation of duties whereby developers do...
over 1 year ago in Product Recommendations / Technical 0

Sales Manager role needs to easily see RFQ's that are pending for their team

The sales manager role has the potential to be an awesome feature. The problem is currently the sales manager has to toggle between customer accounts. A real world example. We have a sales director. She has one global account manager that reports ...
over 1 year ago in Customized Commerce / Customer Services 0 Gathering interest