Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1733

Allow content tracking without pixels

Right now the process for tracking content in CMP is: Make sure the site is running the js snippet Add a publishing channel For each article, structured content or omnichannel content: Publish with the tracking pixel This last part seems unnecessa...
about 1 year ago in Content Marketing / Analytics / Integrations 0 Future consideration

Remove the need for a 'dummy' publishing step

When importing content into CMP (creating a bunch of articles), a publishing channel is needed. As far as we've been informed, although you can create and publish content just fine, you need to have this publishing channel attached, even if it's a...
about 1 year ago in Content Marketing / Analytics 0 Future consideration

Allow multiple content pieces to be published per task

Now that more and more types of content are coming to CMP, we have some tasks that have multiple pieces of content that need to be published. Currently, only one 'primary' article is allowed to be published, and we'd love an option to remove that ...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

TinyMCE Spellchecker autocorrect suggestion words are not displayed even though the API has returned a list of suggestion words

Spell checker marks words as incorrectly spelled. We can see the API is returning the alternative suggested words. However Optimizely's Tiny MCE does not display the suggestions
about 1 year ago in Content Management / Content Manager 0

Compare Step Due vs Completed Dates

I’d like to easily see when a past step was due. Like, right now for instance a design step is currently due May 18, but for the previous step, Review and Approve, I can no longer see the due date by the assignee. You can see when a step was compl...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Sort by Status in List View

Many of the list view columns are sortable, but status is not. It would be good to be able to group all overdue tasks, then in progress, for example. Today, the only way to see all overdue together is to filter, but then I have to filter separatel...
over 2 years ago in Content Marketing / Plan 0 Future consideration

Payment plugin with task async methods

As a Systems Integrator I want to be able to implement an asynchronous payment plugin instead of the current synchronous payment plugin. It could maybe just be a new interface to implement (IPaymentPluginAsync) where the main method returns a Task...
over 2 years ago in Customized Commerce / Payment 1 Gathering interest

Clear CDN Cache Added To API / Powershell

Common deployment pattern within the DXP when using Azure Devops or another CI/CD system. Deploy package Clearn CDN in Pass Portal Ideally having to manually login to do this step shouldn't be required. Can we get the CDN clearing added to https...
over 3 years ago in DXP Cloud Platform 1 Future consideration

Comme

Be able to comment from the full screen view.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Will not implement

Add campaign completion percentage as column (data in CSV)

When hovering over the Campaign status on the List view and the Timeline, you are able to see a completion percentage for the Campaign. When you download this report as a CSV you can’t see the percentage. Would it be possible to see the Campaign c...
about 1 year ago in Content Marketing / Plan 0 Future consideration