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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.
Make product image visible in order history even if product is no longer in catalog
In order history product images are not shown if the product is not in the catalog for a customer.
The expected behavior is that for any order in order history the product images should be shown on the order lines as long as the product exists in the Products table and has image(s) attached. Even if the product has been de-activated or restriction group or price is missing or expired. It is not a good customer experience if order history is showing the dummy image. This is confirmed to be an OOTB problem by our implementation partner Valtech.