Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1796

Two-Factor Authentication (2FA) for Configured Commerce

Please add two factor authentication capabilities for Configured Commerce. (I know that there is another request like this, but for Customized Commerce https://feedback.optimizely.com/ideas/COM-I-118)
7 months ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Full Screen CSS

Ability to toggle on full screen when editing CSS. Would be able to toggle on full screen mode when editing CSS via Rich Content > Advanced.
about 2 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Change logs for templates and workflows

We would like to have a change log of when briefs were edited. At a minimum, we'd like to see who made the change and when. Ideally, we'd also be able to see what was changed. This would apply to all types of templates (campaign, task, etc.) and w...
about 2 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Process the line level properties in Service API requests

Currently Service API doesn't allow to migrate the line item level properties if you import orders (by calling '/episerverapi/commerce/orders' endpoint). It seems like pretty important ability on a par with order/shipment level custom properties. ...
over 2 years ago in Customized Commerce / Technical 2 Gathering interest

Increase timeout and/or fix remember me

When logging into home.optimizely.com using Opti ID, it times out very quickly. It's not long enough to do/monitor anything. Please increase the timeout. Additionally, the "remember me" doesn't seem to work, I still get logged out in like 20 minut...
26 days ago in Opti ID 0

B2B2C Lists to Hide Pricing or Add Markup

As a distributor I'd like to be able to create custom lists for my clients where I can choose to show MSRP, MAP, or pricing with a markup on it. I'd like this functionality to be an option on a per list basis and updated when I'm creating the list...
about 2 months ago in Configured Commerce / Self-Service 1 Gathering interest

Editing Single LinkItem

This is related to support ticket: #1080141 In version 12.15.1 at least, when you add a property to a page or block that is a LinkItem (As opposed to a LinkItemCollection) the 'Edit' option takes you to the target of the link, instead of allowing ...
over 1 year ago in Content Management / Technical 0

Email notification customization

We would like to be able to customize the information sent out in Welcome notification emails. he important information does not show up until the end of the subject and it would be quicker for someone to understand the action that needs to be tak...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 0

There isn’t any visual hierarchy in the workflow -- we would like to color code

There isn’t any visual hierarchy in the workflow. You have to open up a task to see if there is a sub-task to get any kind of hierarchy. If tasks were color colored, or something else it would be easier to read and understand what it what. It’s mo...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Dark mode theme

The CMS UI is mostly white, which can be straining on the eyes. I'm convinced that adding the option to switch to a dark themed interface would be greatly appreciated by a lot of users. The option could also be automatically configured based on br...
about 3 years ago in Content Management / Editing 4 Future consideration