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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Reporting when making updates/changes to system

If we need to make updates to campaign structure or fields/labels, reporting becomes extremely difficult and threatens our data integrity for anything in the system. For instance, if we integrate two work request forms, we have to inactive one and...
about 1 year ago in Content Management / Reporting 0

Ability to restore websites

When a website is inadvertantly deleted we'd like the ability to be able to restore it
about 2 years ago in Configured Commerce / Technical 1 Will not consider

Set Step Duration to Hours (in addition to days)

Suggestion for step duration option in the Workflow template: Update to allow for smaller time increments than 1 full day/in business days. We can't use this function because many of our steps are assigned the same day as other steps. It would sav...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

DAM + CMS

We need a better integration between CMS and DAM.
about 1 year ago in Content Marketing / DAM/Library 0 Investigating

CMS + FX

We need an integration between FX and CMS similar to the one Contentful has but better.
about 1 year ago in Feature Experimentation / Experiment Authoring 0 Investigating

Bitly support

When creating a landing page through CMP, we would like to bring common actions into the platform which currently involve a lot of copy-paste work. We often have to create shortlinks for campaigns/pages we attach to tasks in CMP. Would be great if...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

PIM should allow for Automated Exports to various systems (Automated CSV, TXT, Excel)

The PIM system should allow Users to schedule exports of data to other places than Optimizely B2B Commerce. There should be options to schedule the jobs from within the PIM so data can go to other web systems. It would be up to those other systems...
about 2 years ago in PIM 1 Gathering interest

Customizable idea scoring

Score ideas and experiments using a customizable scoring rubric. Support group voting.

Use the color-coding for labels throughout the Plan views

No description provided

On the Experiment tab, add links to the variation preview url for easy reference

No description provided