Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1782

Make workflows rigid (can't rearrange steps or complete out-of-order)

As a experimentation owner, I do not want users completing steps out of sequence or bypassing important steps
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Set Step Duration to Hours (in addition to days)

Suggestion for step duration option in the Workflow template: Update to allow for smaller time increments than 1 full day/in business days. We can't use this function because many of our steps are assigned the same day as other steps. It would sav...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

PIM should allow for Automated Exports to various systems (Automated CSV, TXT, Excel)

The PIM system should allow Users to schedule exports of data to other places than Optimizely B2B Commerce. There should be options to schedule the jobs from within the PIM so data can go to other web systems. It would be up to those other systems...
about 2 years ago in PIM 1 Gathering interest

Need Notes fields in Work Requests

In our business, we end up with a number of Work Requests that are OVERDUE, and there are 4-5 of us checking on those. It would be great to be able to quickly see the last time someone reached out - in the list view - so we wouldn't have to click ...
about 1 year ago in Content Marketing 0 Future consideration

Make product image visible in order history even if product is no longer in catalog

In order history product images are not shown if the product is not in the catalog for a customer. The expected behavior is that for any order in order history the product images should be shown on the order lines as long as the product exists in ...
about 1 year ago in Configured Commerce / Orders & Payment 1 Investigating

Level 2 and 3 support for PayPal.

Hello. We have a client that wants to use PayPal as a payment option in the Spire CMS. They have stated that only Level 2 and Level 3 are an option for them with PayPal. We are requesting the inclusion of Level 3 support for PayPal.
about 1 year ago in Configured Commerce / Orders & Payment 0

Templates; be able to set a date range in filter

No description provided
about 1 year ago in Content Marketing / Miscellaneous 0

Add 'Expired' users in the user export

In the export of users only active and pending users are exported. By adding also 'expired' we would get a better view of allocated licenses and re-allocate. Expired is visble in the user & teams view but not in export?
about 1 year ago in Content Marketing / Analytics 0

Add 'Reports' section in this feedback forum

No description provided
about 1 year ago in Content Marketing / Analytics 1 Already exists

No heading on the report export

In the report module recently released in CMP it would be great to have the heading of what you filtered in the export of the report
about 1 year ago in Content Marketing / Miscellaneous 1 Investigating