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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Expanded lookback on reports

It would be great if we could self generate reports for longer than a 3mo lookback. We often want to do an end of the year review and the ability to spin up a report that spans more than 3 months would be hugely helpful
about 1 year ago in Content Marketing / Miscellaneous 0

Make calendars publicly viewable when embedded

No description provided

Make due date times optional

Hi! I would appreciate it if adding a due date "time" for tasks, workflow steps, etc. was optional! Not every task is that time-sensitive/specific, and having a due date time mandatory for every task makes it so that most people use it arbitrarily...
about 1 year ago in Content Marketing 1 Future consideration

Ability to restore websites

When a website is inadvertantly deleted we'd like the ability to be able to restore it
about 2 years ago in Configured Commerce / Technical 1 Will not consider

Automatic retry of transaction when a database timeout error occurs

We've noticed some database connection blips that cause errors such as the following exception: "System.Data.Entity.Infrastructure.CommitFailedException: An error was reported while committing a database transaction but it could not be determined ...
about 1 year ago in Configured Commerce / API 0

On the Brief template, default to Editable Fields without having to Lock/Unlock

No description provided

Commenting on fields in a brief template

No description provided

Data Upload for States

From the Websites menu in the console, it is easy to add countries. There is not the same option for states. Please either preload states or give the user the option to upload a csv/xlsx file.
about 1 year ago in Configured Commerce / Admin Console & Import/Export 4 Already exists

Need Sandbox/Test Environment with Ability to push live

If we need to make updates to a template, we have to duplicate it and make the updates and socialize, then update the original template so we don't lose historical data. If the form updates require a lot of logic, it's extremely time intensive as ...
about 1 year ago in Content Management / Testing and Optimization 0

Reporting when making updates/changes to system

If we need to make updates to campaign structure or fields/labels, reporting becomes extremely difficult and threatens our data integrity for anything in the system. For instance, if we integrate two work request forms, we have to inactive one and...
about 1 year ago in Content Management / Reporting 0