Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1754

Automatic retry of transaction when a database timeout error occurs

We've noticed some database connection blips that cause errors such as the following exception: "System.Data.Entity.Infrastructure.CommitFailedException: An error was reported while committing a database transaction but it could not be determined ...
about 1 year ago in Configured Commerce / API 0

Allow ad hoc product feed import

If there are critical changes in my product information, I want to be able to trigger a feed import manually, so the correct data is used in recommendations.
about 2 years ago in Product Recommendations / Portal 0

On the Brief template, default to Editable Fields without having to Lock/Unlock

No description provided
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Commenting on fields in a brief template

No description provided
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Data Upload for States

From the Websites menu in the console, it is easy to add countries. There is not the same option for states. Please either preload states or give the user the option to upload a csv/xlsx file.
about 1 year ago in Configured Commerce / Admin Console & Import/Export 4 Already exists

Need Sandbox/Test Environment with Ability to push live

If we need to make updates to a template, we have to duplicate it and make the updates and socialize, then update the original template so we don't lose historical data. If the form updates require a lot of logic, it's extremely time intensive as ...
about 1 year ago in Content Management / Testing and Optimization 0

Reporting when making updates/changes to system

If we need to make updates to campaign structure or fields/labels, reporting becomes extremely difficult and threatens our data integrity for anything in the system. For instance, if we integrate two work request forms, we have to inactive one and...
about 1 year ago in Content Management / Reporting 0

Show helptext/description attribute on PropertyList editor

As an editor I would like to see the help text / description when I create or edit a custom class in a PropertyList. If you have a property in a block or on a page that is a PropertyList with a custom class there is no help text shown next to the ...
about 2 years ago in Content Management / Editing 0

Sync Adobe Acrobat Comments with Proofing Comments

Many of our stakeholders add their comments to PDFs in Adobe Acrobat and upload it to Welcome for review. It seems that the Acrobat comments do show up in the content section of Welcome, but they do not appear in the Proofing & Versioning sect...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Spellcheck and Advanced Formatting in Text Editor

In the text editor, we would like to have more features for formatting text, similar to Microsoft word. For example, the spacing is impossible to adjust. Also, there is no spellcheck feature.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration