Cart History Approver Show Actual Approver
Cart History only shows the user's assigned approver, not the actual user who approved the order if a different account Administrator logs in and approves it. Customers are refusing payment because we cannot provide information regarding who approved the order, so this is critical for us.
Nick Seefeld
shared this idea
We agree that the approver listed should reflect the actual approver once it has been approved within Cart History.
We will provide an update once we have completed development and assigned a release.
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Thank you for submitting this request. Great news! We agree and are expecting this change to be released in our upcoming February release planned for 2/26/2026 - https://support.optimizely.com/hc/en-us/articles/4503538145933-Configured-Commerce-release-schedule