My role: CMP system admin.
Opti CMP has universal URL for all their instances. This is super confusing for organization like ours with multiple environments setup.
Users who first get to the system need to double check which instance are they in. If URL is shared from the system, you cannot tell, from which instance it is coming.
It would be great if Opti CMP URL had some variable element that would indicate, tenant name, environement etc. We have 3 instances and use the as prod, pre-prod and UAT.